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Aikens Funeral Home

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wagu moski

October 16, 2025 · review of Aikens Funeral Home

Receptionist lady is rude

Response from owner

Hi Wagu, We’re sorry to hear about your experience with our front desk. That’s not the level of warmth and professionalism we expect, and we take your feedback seriously. If you’re willing, please contact our office directly at 813-232-8725 with the date/time of your visit so we can look into this and coach our team appropriately. We appreciate the chance to make it right and to earn your trust. Thank you kindly, Tom Jones, General Manager 813-232-8725

October 16, 2025

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Other reviews

May 28, 2022

Betty Melton

This was definitely an excellent choice. Ms Aikens-Guzman and her staff made sure every necessary process was handled and showed empathy and kindness during and after the service. Everything was beautiful. I would highly recommend them.

April 18, 2026

Rodnesia Berry

Althea provided exceptional care and support to my grandmother during my uncle’s service. From before the service started, throughout, and even afterward, she was attentive, compassionate, and incredibly kind. During such a difficult time, she went above and beyond to make sure my grandmother felt comfortable and supported. Her patience, professionalism, and genuine warmth truly made a difference for our family. I would also like to thank Joe for being so accommodating throughout the planning process. He was understanding and flexible with my grandmother’s changes, which meant so much during an already emotional time. We are truly grateful for both of them and highly recommend their services to anyone looking for a team that genuinely cares.

May 17, 2026

Carla Joy Griffith

We are beyond grateful to Aikens Funeral Home for the care, compassion, and professionalism they showed our family during one of the hardest moments of our lives. Losing baby Jadell has been heartbreaking, but Mrs. Aikens, Tom, Eugenia, and Andrew truly went above and beyond for our family. Their kindness, patience, compassion, and attention to every detail meant more to us than words can express. During such a painful time, they made us feel supported, cared for, and never alone. Thank you for helping us honor our sweet baby so beautifully and with so much love. We will forever appreciate everything you’ve done for our family.

September 27, 2023

Ray Campbell

Sheryl Aikens the owner and her staff exhibited the utmost in professionalism pre and post ceremony. The family was extremely satisfied with the services provided.