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Aikens Funeral Home

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Nita Hendry

May 21, 2024 · review of Aikens Funeral Home

The service and personnel was outstanding. The reason I am giving 4 stars is because of the viewing/ visitation room that we were in. The room was the smallest they had with only room for 4 people to sit. The family that traveled 300 miles had no where to sit,plus I have numerous coworkers that came to pay their respects. No one could sit and talk with me due to the availability of seating. I have never been to a viewing where there were no sitting available. I was very disappointed in the viewing session. Again the service from the personnel was on point and definitely 5 stars.

Response from owner

Ms. Hendry, Thank you for taking the time to share your feedback, and for your kind words about our personnel and service. We truly appreciate your recognition of our team’s professionalism. We are, however, sorry to hear that the viewing space did not meet your expectations. We understand how important it is for family and friends — especially those traveling long distances — to feel comfortable and have adequate space during visitation. Your disappointment regarding seating and room size is certainly understandable. Room selections are typically based on anticipated attendance discussed during the planning process, but we recognize that attendance can sometimes exceed expectations. Your feedback is valuable and will be reviewed internally as we continue evaluating how to best accommodate families and their guests. Thank you again for your honesty and for entrusting us during such an important time. We remain grateful for the opportunity to serve your family. With sincere appreciation, The Aikens Funeral Home Team

February 6, 2026

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