Rhonda Roby
Thank you for all your help and support.
Response from owner
October 1, 2024
Other reviews
Pretty Brown Eyes
I was very disappointed with the service I received from this funeral home during an already difficult and emotional time for my family.<br><br>Unfortunately, the funeral home did not keep the promises that were made to us, and there was a serious lack of communication among the staff. We often received conflicting information, which added unnecessary stress and frustration during the funeral arrangements.<br><br>The customer service was poor, and I did not feel that our needs and concerns were treated with the care and attention they deserved. Most concerning was the lack of compassion demonstrated by the funeral director. At a time when families are grieving and need understanding, patience, and sensitivity, I found the director to be insensitive to our needs and the circumstances we were facing.<br><br>Overall, I was not satisfied with the service provided. Families entrust funeral homes with one of the most difficult moments of their lives, and they deserve professionalism, compassion, clear communication, and follow-through. Unfortunately, that was not our experience.
Derrick Grier
Aikens Funeral Home provided exceptional care and professionalism during one of the most difficult times for our family. From the very beginning, their staff was compassionate, patient, and truly understanding of our needs. They guided us through every step of the process with respect and attention to detail, making sure our loved one was honored with dignity.<br><br>The atmosphere was warm and comforting, and the team went above and beyond to ensure everything was handled smoothly. Their level of communication and support gave us peace of mind, allowing us to focus on remembering and celebrating our loved one’s life.<br><br>I highly recommend Aikens Funeral Home to anyone in need of funeral services. Their kindness, professionalism, and dedication to families truly set them apart.
G Harris
Horrible. Can't get any help finding my mother in laws grave! If the grass wasn't to my knees I could find her myself. Today was the worst day. On her birthday we couldn't find her or get help!
Ceci Pearson
LaCheryl and the rest of the Aikens family/team was such a blessing to our family during our time of need. We are so appreciative of the fine details that were taken regarding our sister and her homegoing service.. ❤