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Aikens Funeral Home

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Topic

Specialized Services

83.3% positive

Across 311 reviews of Aikens Funeral Home in Tampa, FL, specialized services appears in 6 reviews (83.3% positive), from 2016-01-07 through 2026-06-03.


Key findings

  • Specialized Services mentioned in 6 of 311 reviews (1.9%)

  • 83.3% of Specialized Services reviews are 4 or 5 stars

  • Average rating in Specialized Services reviews: 4.3★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    100%6 mentions
  • Courtesy & Friendliness

    83%5 mentions
  • Communication & Updates

    83%5 mentions
  • Problem Resolution & Effectiveness

    67%4 mentions
  • Technical Knowledge & Expertise

    33%2 mentions
  • Pricing & Value

    17%1 mention

Reviews mentioning specialized services

May 17, 2026

Carla Joy Griffith

We are beyond grateful to Aikens Funeral Home for the care, compassion, and professionalism they showed our family during one of the hardest moments of our lives. Losing baby Jadell has been heartbreaking, but Mrs. Aikens, Tom, Eugenia, and Andrew truly went above and beyond for our family. Their kindness, patience, compassion, and attention to every detail meant more to us than words can express. During such a painful time, they made us feel supported, cared for, and never alone. Thank you for helping us honor our sweet baby so beautifully and with so much love. We will forever appreciate everything you’ve done for our family.

Response from owner

Carla, thank you for your heartfelt words and for entrusting us to care for baby Jadell. Mrs. Aikens, Tom, Eugenia, and Andrew are honored to have been able to support your family during such a heartbreaking time. We are deeply sorry for your loss and grateful we could help you honor Jadell with compassion and attention to detail. Please know our family is here for you whenever you need us.

May 17, 2026

May 16, 2026

Jevebia Bell

We would like to take this opportunity to sincerely express our heartfelt gratitude and appreciation to Aikens Funeral Home for the incredible compassion, professionalism, and care shown to our family during two of the most painful and emotional times in our lives. We entrusted Aikens Funeral Home with the services for our beloved grandmother, Mrs. Mary Gatlin, and most recently our precious Baby Jadell, and both experiences confirmed exactly why this funeral home is truly one of a kind. From the very beginning, the staff treated our family with dignity, patience, understanding, and genuine compassion. During moments when our hearts were heavy and words were difficult to find, they stepped in and guided us with grace and kindness. Losing a loved one is never easy, especially the heartbreaking loss of a child, but the love and support shown by the Aikens team brought our family comfort during unimaginable pain. The services for Baby Jadell were beyond beautiful. Every detail was handled with such care, excellence, and professionalism. The setup was breathtaking, peaceful, and filled with so much love that it touched everyone in attendance. In the middle of our grief, Aikens Funeral Home created an atmosphere that honored Baby Jadell’s life so beautifully and gave our family memories we will hold close forever. We truly cannot imagine another funeral home providing the level of service, compassion, and attention to detail that was given to us. We would especially like to thank Mrs. Aikens, Tom, Eugenia, and Andrew for going above and beyond for our family. Your kindness, patience, comforting words, professionalism, and dedication did not go unnoticed. Each of you carried yourselves with excellence while making our family feel supported every step of the way. The genuine care you showed made a tremendous difference during one of the darkest periods of our lives. Because of the experiences we have had with your funeral home, our family has fully determined that Aikens Funeral Home is, and always will be, our family funeral home. That title is not given lightly. It comes from trust, consistency, compassion, and the unforgettable way you cared for our loved ones and our family. Thank you again for everything you have done and continue to do for families in the community. Your work is more than a service. It is a ministry of compassion, healing, dignity, and love. May God continue to bless each of you abundantly for the comfort and peace you bring to grieving families every single day. Sincerely, Ms. Bell

Response from owner

Ms. Bell, thank you for your heartfelt words and for entrusting Aikens Funeral Home with the services for Mrs. Mary Gatlin and Baby Jadell. We are deeply honored to have served your family during such painful times and are grateful our team could provide comfort, dignity, and meaningful memories. Your recognition of Mrs. Aikens, Tom, Eugenia, and Andrew means a great deal to each of us. We remain committed to serving families in the community with compassion and respect, and we pray for continued peace and healing for your family.

May 16, 2026

January 27, 2026

Kimberly K

Extremely disappointed with the services provided by Aikens Funeral Home. Despite arrangements being made, my great aunt's obituary was never placed in the Florida Sentinel, which caused distress to family members who relied on that notice. Additionally, the family paid $750 for livestreaming, yet the livestream did not begin until halfway through the service, preventing many loved ones from viewing the service in real time. We were also charged $1,200 for an escort service that was short-staffed, resulting in confusion and disorganization. Overall, the experience was unprofessional and poorly coordinated, especially during a time when grieving families deserve care, attention, and accountability.

Response from owner

We are truly sorry to learn that your family felt disappointed with aspects of the service. During a time of loss, families deserve clarity, coordination, and compassionate care, and we regret that this was not your experience. Our firm operates under a strict No Hidden Cost Guarantee and a commitment to full transparency in all pricing and service arrangements. We take those standards very seriously, which is why concerns such as obituary submissions, livestream timing, and vendor coordination are reviewed carefully when brought to our attention. Because several of the items mentioned involve third-party providers and specific service selections, we would genuinely appreciate the opportunity to review the details directly with you to ensure accuracy and proper follow-up. Please contact our office and ask to speak with the general manager so that I may address your concerns thoroughly and respectfully. We are committed to accountability and to serving every family with professionalism and dignity. Respectfully, Tom Jones General Manager, Aikens Funeral Home

February 6, 2026

July 15, 2025

Bear Bear

A Heartfelt Thank You to Aiken's Funeral Home When we lost our beloved son, SSgt Adonys N., words cannot fully express the overwhelming grief we felt. During this difficult time, Aiken’s Funeral Home stepped in with exceptional care, compassion, and professionalism that helped us navigate one of the darkest moments of our lives. From the very first phone call, the staff at Aiken’s went above and beyond to ensure our needs were met with kindness and understanding. They took the time to listen, offering personalized grieving support that was not only considerate but truly healing. It wasn’t just about the logistics of planning the funeral — they walked with us through the emotional process, offering guidance and comfort every step of the way. The personalized touches they incorporated into the ceremony made it so meaningful. They truly took the time to understand our son’s spirit, personality, and the special memories we wanted to honor. Every detail, from the service itself to the grief resources they provided, was handled with the utmost respect and care. Aiken’s Funeral Home didn’t just serve us as a business, but as a compassionate team who genuinely cared about our emotional well-being. They provided not just the practical support needed, but also the emotional space to grieve, reflect, and cherish our son’s life. We are beyond grateful for the gentle and thoughtful care they gave during such a difficult time. Aiken’s Funeral Home made a world of difference in our healing process, and we will forever be appreciative of the love and respect they showed our family. Thank you, Aiken's Funeral Home, for your unwavering support and for making a heartbreaking experience more bearable with your heartfelt dedication and compassion.

Response from owner

Thank you for your heartfelt and touching review. We are deeply honored to have had the opportunity to support you during such a profoundly difficult time. Our team is dedicated to providing compassionate care and personalizing every aspect of the service to honor the unique spirit of your loved one. Knowing that we could make a difference in your healing journey means the world to us. Your kind words will continue to inspire our commitment to serving families with the utmost respect and love.

July 15, 2025

September 15, 2022

Mary Banks

After the passing of my beloved husband of 43 years, I was so devastated. The Aikens funeral home family made the transition so much easier than I could have ever imagined. They were like extended family throughout the whole funeral and burial process, comforting and help meeting every one of our needs, right down to a cover for the flag presented to us by the US Air Force to which Sandy had served. They are the epitome of what a Funeral Service should be like. Our family will be forever grateful to them for their excellent care. The Banks Family

May 27, 2022

Marie Brister

The staff at Aikens Funeral Home was extremely compassionate and professional. They made the process of planning for my father’s services so much easier and they stood with me and my family every step of the way. They honored him for his military service and he had the first class presentation he deserved. My father’s body was shipped to our hometown of Chicago, Illinois where he was laid to rest. Aikens did a wonderful job with his preservation and made sure that he arrived dressed just as we requested. We will be forever grateful for their superior service!