Topic
Aftercare & Follow-Up
100% positiveAcross 328 reviews of Aikens Funeral Home in Tampa, FL, aftercare & follow-up appears in 15 reviews (100% positive), from 2016-01-07 through 2026-08-28.
Key findings
Aftercare & Follow-Up mentioned in 15 of 328 reviews (4.6%)
100% of Aftercare & Follow-Up reviews are 4 or 5 stars
Average rating in Aftercare & Follow-Up reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
93%14 mentionsCommunication & Updates
87%13 mentionsCourtesy & Friendliness
73%11 mentionsResponsiveness & Speed
60%9 mentionsPricing & Value
7%1 mentionPunctuality & On-Time Service
7%1 mention
Reviews mentioning aftercare & follow-up
Chrisse Williams
I would like to thank Aikens funeral home for helping me send my mother off nice. She looked really nice. Mrs Aikens did a wonderful job with her finger waves. I thank you’ll so much. I appreciate the reaching out checking in on my family all the kind words. I would highly recommend their services.
Wendy Wells
Aikens staff was wonderful, price for cremation cheaper than anywhere else. They also call several days later to may sure we were ok and didn’t need anything.
Response from owner
May 14, 2026
Marilyn Washington
The entire staff have shown compassion, comfort, care and concern for myself and my family throughout the planning, viewing, burial and afterwards. They call, text and e-mail to check on us and to let us know they are available, if needed. This is what a family needs after everything is done and the owner and staff at Aikens do just that. I was surprised but oh so grateful. Thanks Aikens owner and staff for your outpouring sincere concern for the Washington family. We appreciate ya'll. May God continue to shower you all with blessings upon blessings.
Angelipa Stallworth
Aikens Funeral Home staff are top tier with professionalism, care and providing attentive service. I am not from the Tampa Bay area, and Aikens was referred to me, a family owned business that truly cared for people. My initial contact confirmed this was who I needed to handle my brothers arrangements. Ms. Bryt was amazing from the beginning to the end. The team assigned to our family on the day of the service supported me and the family the entire time. We were never treated just as customers but as a part of a family.<br>The care shown during this difficult time and after goes beyond anything I could hope for. The Aftercare team has been phenomenal with checking to see if I am in need of anything from Aikens or any other resource.<br>The family of James R. Terrell Jr. thank you and appreciate your dedicated service.<br>I highly recommend Aikens Funeral Home to anyone who is In search of a compassionate caring Funeral home to handle your loved one's arrangements. I would give 10 stars hands down.
Response from owner
February 6, 2026
allcaramel eyes
THANK YOU , Aikens Funeral Home for your services.<br>My family and I are very grateful with care we received for my dad home going .<br><br>You made the process easy from the beginning to the end .<br><br>Thank you Joseph and the staff have called to check on me that really meant a lot to me .<br><br>The Mobley Family
Response from owner
August 20, 2025
Dr. Butts
My Family was very pleased with the service we received from Aikens Funeral Home. Their representatives were compassionate, and the consummate professionals through the entire experience. They even took time to check on my Family, after the service was over, and they had fulfilled their initial obligation. I would highly recommend the services Aikens Funeral Home to anyone who's lost a loved one.
Response from owner
February 26, 2025
Sonia Wright
OUR FAMILY WOULD LIKE TO THANK AIKENS FUNERAL HOME FOR THERE PROFESSIONAL SERVICE WITH THE HANDLE AND CARE OF OUR FAMILY MEMBER. WE WILL CONTINUE TO ENTRUST AIKENS FUNERAL HOME WITH THE SERVICE OF OUR FAMILY. ONCE AGAIN THANK YOU FOR CHECKING IN ON THE FAMILY AFTER THE SERVICE.
Response from owner
February 6, 2026
Dee Merritt Bell
Staff very attentive. Communicated every detail of the process. Asked if there were other needs. Several follow up contacts
Christina Roman
This funeral home went above and beyond helping me and my family organize arrangements while being in New Jersey. They were extremely patient empathetic and kind. They have followed up with me and my family multiple times just to see how we are doing. If you are unsure, go with Aikens. They will take great care of you and your loved one.
Response from owner
February 6, 2026
Melvin Stone
Aiken's Funeral Home exceeded our expectations and provided the most professional service in all areas. From the moment we walked into the facility we were met with exceptional customer service which continued beyond the Memorial Service. We were contacted after the service for a wellness check with an offer of assistance if needed. The Aikens brand exemplifies the highest standards of business excellence and is a model to be shared and practiced by all businesses. Melvin Stone and the entire Stone family.
Response from owner
February 6, 2026
Mahalia Jackson
I have used Aikens funeral home for the burial process of 3 of my family members. Every time the staff were very professional, punctual, very caring & concerning of the feelings of my family & myself. They also checked on us several times throughout the weeks following the burial of our loved ones & might I add, all my deceased family members looked VERY VERY VERY nice as if they were sleeping in their caskets. I was very pleased with the overall service of Aikens funeral home.
Thomasina Scott
Caring....approachable....followup before and after care. The staff does an amazing job with returning call and active listening to you speak about your loved one.
Response from owner
February 6, 2026
Patrick Andrews
My Family and I appreciate Aikens's funeral home they walked us thru the entire process and attended to our requests and consistently followed up to see how we are doing.
Angela Bowden
Aikens funeral home is a Godsend. The attention to detail, the professionalism and the genuine compassion shown to me and my entire family made the task of burying our loved one stress free. There was no toil and no pressure AT ALL,in Working with Sheryl and her entire staff. They took care of my WHOLE family. Expectations were exceeded. A week after the homegoing for my dad…their “after care team” called to check on us and to see if there was anything more they could do for us….yes!!! They have an aftercare team! Aikens Funeral Home, operates in the spirit of EXCELLENCE.
Deidre wilsonallen
My experience from start to finish was absolutely amazing. The follow up was much needed. I love how they assigned us a case coordinator and they are still checking on us weeks later. Would highly recommend their services.