Aftercare & Follow-Up

Wendy Wells

Aikens staff was wonderful, price for cremation cheaper than anywhere else. They also call several days later to may sure we were ok and didn’t need anything.

Marilyn Washington

The entire staff have shown compassion, comfort, care and concern for myself and my family throughout the planning, viewing, burial and afterwards. They call, text and e-mail to check on us and to let us know they are available, if needed. This is what a family needs after everything is done and the owner and staff at Aikens do just that. I was surprised but oh so grateful. Thanks Aikens owner and staff for your outpouring sincere concern for the Washington family. We appreciate ya'll. May God continue to shower you all with blessings upon blessings.

Angelipa Stallworth

Aikens Funeral Home staff are top tier with professionalism, care and providing attentive service. I am not from the Tampa Bay area, and Aikens was referred to me, a family owned business that truly cared for people. My initial contact confirmed this was who I needed to handle my brothers arrangements. Ms. Bryt was amazing from the beginning to the end. The team assigned to our family on the day of the service supported me and the family the entire time. We were never treated just as customers but as a part of a family. The care shown during this difficult time and after goes beyond anything I could hope for. The Aftercare team has been phenomenal with checking to see if I am in need of anything from Aikens or any other resource. The family of James R. Terrell Jr. thank you and appreciate your dedicated service. I highly recommend Aikens Funeral Home to anyone who is In search of a compassionate caring Funeral home to handle your loved one's arrangements. I would give 10 stars hands down.

allcaramel eyes

THANK YOU , Aikens Funeral Home for your services. My family and I are very grateful with care we received for my dad home going . You made the process easy from the beginning to the end . Thank you Joseph and the staff have called to check on me that really meant a lot to me . The Mobley Family

Marion Mitchell

The funeral home did a wonderful job with my father and his service. The owner was very compassionate while walking me through the process. All the staff were professional and made sure I was comfort throughout. From start to finish, I was very satisfied. They even contacted me after everything was over and my father was laid to rest to check on me. I appreciated it so much!

Sonia Wright

OUR FAMILY WOULD LIKE TO THANK AIKENS FUNERAL HOME FOR THERE PROFESSIONAL SERVICE WITH THE HANDLE AND CARE OF OUR FAMILY MEMBER. WE WILL CONTINUE TO ENTRUST AIKENS FUNERAL HOME WITH THE SERVICE OF OUR FAMILY. ONCE AGAIN THANK YOU FOR CHECKING IN ON THE FAMILY AFTER THE SERVICE.

Dee Merritt Bell

Staff very attentive. Communicated every detail of the process. Asked if there were other needs. Several follow up contacts

Melvin Stone

Aiken's Funeral Home exceeded our expectations and provided the most professional service in all areas. From the moment we walked into the facility we were met with exceptional customer service which continued beyond the Memorial Service. We were contacted after the service for a wellness check with an offer of assistance if needed. The Aikens brand exemplifies the highest standards of business excellence and is a model to be shared and practiced by all businesses. Melvin Stone and the entire Stone family.

Mahalia Jackson

I have used Aikens funeral home for the burial process of 3 of my family members. Every time the staff were very professional, punctual, very caring & concerning of the feelings of my family & myself. They also checked on us several times throughout the weeks following the burial of our loved ones & might I add, all my deceased family members looked VERY VERY VERY nice as if they were sleeping in their caskets. I was very pleased with the overall service of Aikens funeral home.

Patrick Andrews

My Family and I appreciate Aikens's funeral home they walked us thru the entire process and attended to our requests and consistently followed up to see how we are doing.

Thomasina Scott

Caring....approachable....followup before and after care. The staff does an amazing job with returning call and active listening to you speak about your loved one.

Angela Bowden

Aikens funeral home is a Godsend. The attention to detail, the professionalism and the genuine compassion shown to me and my entire family made the task of burying our loved one stress free. There was no toil and no pressure AT ALL,in Working with Sheryl and her entire staff. They took care of my WHOLE family. Expectations were exceeded. A week after the homegoing for my dad…their “after care team” called to check on us and to see if there was anything more they could do for us….yes!!! They have an aftercare team! Aikens Funeral Home, operates in the spirit of EXCELLENCE.

chanda bacon

My experience at Aikens Funeral Home was very pleasant. The entire staff is so caring and compassionate. The atmosphere is pleasant, and every one is right there to help you every step of the way. Just to name a few, La Cheryl was always there, and took her time in helping me with the arrangements, she is very easy to talk to, and very understanding, and her staff under her are the same. Hylarie so sweet and very helpful, losing a family member is not easy to process , but Hylarie made it so easy for me. I wanted to make changes on the program, and she made it so easy for me. She is so very understanding. I really appreciate it. Deirdre made sure that after everything was done, could they be any further with assistance. Making sure that I was okay and processing it day by day with phone calls and texts. All done with a very pleasant voice. Tom a very caring person, and he did not miss a beat, making sure that everything is done decently and in order. I remember he told me whatever I needed done he will make it happen, and it was done. Joe very quiet and pleasant person, I would say that he has a quiet spirit. So caring and understanding, you can count on him to assist you. The overall staff is amazing, so professional at what they do, very professional in their dress code. I was well pleased.

Deidre wilsonallen

My experience from start to finish was absolutely amazing. The follow up was much needed. I love how they assigned us a case coordinator and they are still checking on us weeks later. Would highly recommend their services.