Topic
Overall Experience & Satisfaction
95% positiveAcross 328 reviews of Aikens Funeral Home in Tampa, FL, overall experience & satisfaction appears in 60 reviews (95% positive), from 2016-01-07 through 2026-08-28.
Key findings
Overall Experience & Satisfaction mentioned in 60 of 328 reviews (18.3%)
95% of Overall Experience & Satisfaction reviews are 4 or 5 stars
Average rating in Overall Experience & Satisfaction reviews: 4.8★
Aspects most discussed in these reviews
Professionalism & Conduct
95%57 mentionsCourtesy & Friendliness
70%42 mentionsCommunication & Updates
32%19 mentionsTechnical Knowledge & Expertise
7%4 mentionsResponsiveness & Speed
5%3 mentionsProblem Resolution & Effectiveness
3%2 mentions
Reviews mentioning overall experience & satisfaction
Nana White
During one of the most difficult times for my family, Aikens Funeral Home in Tampa Florida provided exceptional care from our very first meeting over the phone. They walked us through every detail without feeling rushed. Everything on the day of the service was handled perfectly. I recommend them to any family in need.
Denise Johnson
Friendly people ! Would recommend this place
Keycia Graves
This was a very difficult time for me and my family. The staff at Aikens made this time smooth and I think them from the bottom of my heart.<br>I used them when my husband passed and was pleased then.<br>Thank you ALL for going above and beyond!!!!!!<br>Sincerely Keycia Graves and James Pickens ❤️
William Foster
At a time when I was at my lowest I was able to rely on the team from Aikens. From our first arrangement meeting to walking out of their doors on our service day, they were top notch professionals from the receptionist to the owner herself. The amenities they offered for our service as well as the clergy and musicians was exemplary. This is a first class business , I’m glad I chose Aiken funeral home.
Response from owner
May 31, 2026
Phyllis Matthews
You handled the services for our beloved Son, Brother, Friend, Neighbor, Rev. Dr. James N. Wilkerson, Jr. It was the hand of God guiding you in preparing him for his Homecoming because when we saw him, we saw him as he was pre-illness. What an AWESOME work. So from thankful us to thoughtful you, Thank you, God bless you, yours in the ministry he has given you.
Response from owner
April 30, 2026
Valerie Milian
A job well done my family and I really appreciate everything you guys did for us, my mom looked just like she was asleep everything was professionally done she looked amazing Aikens Funeral Home is the best all my family members have used them for our services and will continue. I highly recommend them for your love ones. Thank you for everything !
Response from owner
March 19, 2026
Angel Cruz
Aikens funeral home really did a awesome job on my mom in The slideshow The flowers just the whole funeral was really nice and again they really did a good job❤️❤️
Response from owner
March 3, 2026
Reca Baker
To the staff of Aikens Funeral Home, the Harris and Boyd families would like to thank you for the top tier service provided to our beloved Xavier Harris. The planning of the arrangements and the care shown in handling Xavier were handled with such care.<br>If we could give you 10 stars, we absolutely would.<br>Many Regards,<br>Reca B.
Response from owner
January 28, 2026
Janette Brooks
I hear so many phenomenal stories about this funeral home but I received news from a relative that the professionalism wasn't so professional the service for the matriarch of my extended family.. we know it's a business, but let's keep in mind losing a loved one is the most difficult time and my cousins didn't feel the love and warmth she deserved while preparing to lay her mom to rest...
Response from owner
February 4, 2026
Valerie
We recently had the sad task of handling the funeral for my mother. My family and I were extremely fortunate to have used Aikens to provide the services. They were warm and caring and we were extremely pleased with the services. I would definitely recommend anyone at need to use Aikens.
Response from owner
January 18, 2026
Mike “Mr. Mike” Jones
An outstanding job from beginning to end funeral director Joseph his staff. The workers the secretaries. Everyone was concerned, caring, and professional. I would recommend them over and over again to anybody. Absolutely an outstanding job! Even though it is quite a distance from our home, it was well worth the drive. Thank you so very much for your services. We really appreciate you in these trying times. Thank you.
Response from owner
February 6, 2026
Keisha James
Excellent service from start to finish!!!
Response from owner
December 12, 2025
Robert Hicks
Aikens Funeral Home provided my family and I with professional service. Their staff was courteous and patient especially Joseph Evans and Hollis Snead. Looking forward to doing more business with them in the near future.<br>God Bless
Response from owner
October 30, 2025
Clinton Shuler
Everything was nice everyone was so nice and professional I'll most definitely use this business again thank for all y'all have done
Response from owner
November 5, 2025
Pamela Smith
Aikens Funeral Home did a phenomenal job with Mom's service.<br>Veronica helped with the initial planning phase. She was very comforting during this most difficult time. Christina helped finalize with last minute details. Everyone was professional and timely.
Response from owner
October 17, 2025
Meoshi Mullins
Thank you all so much 💔💙💔💙😇 king Nathaniel Mullins
Response from owner
December 6, 2024
Lisa Miles
They are very pleasant and helpful would highly recommend
Response from owner
September 26, 2025
Arnold Sails
From the beginning until the end process of my cousin's service. The Aikens staff were friendly, compassionate, kind and professional. The staff went over and above our expectations.<br>I recommend Aikens Funeral Home because of their impeccable service.
Response from owner
June 18, 2025
Reina Gomez
All I can say is The whole Staff at Aikens Funeral home is Amazing, Kind, sweet , caring & absolutely exceptional. The service I had for my mother was lovely well out together although devastating. But none the less they made me feel like I was family & id absolutely recommend anyone to go to them during their loses in life. THANK YOU AIKENS FAMILY!
Response from owner
May 31, 2025
Julio Ostolaza
Very nice people. Everything was better than we expected. I recommend them to anybody that needs their services.
Response from owner
May 23, 2025
Willie Glenn
The staff that came to my home to pick up my mother were very very professional. They were dressed in formal clothing and walk me through the entire procedure. My Aikens experience was a good one, they did there best to please my family 👍🏽 Son of Betty Glenn
Response from owner
May 9, 2025
Kenny Jones
Kind and thoughtful. Very pleasant. Excellent service.
Response from owner
April 15, 2025
LaTreLL Ghant
My experience at Aikens Funeral Home was caring loving and awesome Thanks so much God Bless
Response from owner
March 31, 2025
Rance Webb
I want to say that you won’t get a better group off people than the people at Aikens funeral home.They make the experience so good just a -1 .I wouldn’t go anywhere else. Thank you all so much. The Webb and Davis Family
Response from owner
October 17, 2024
Yesenia Rivera
This funeral home was a very good place for us. It treated us right and were very patient , kind ,supportive, caring, and many more. My brother was so handsome when we seen him. He was exactly how we wanted him and he smelled exactly like his cologne. I loved how they had helped us process everything and let us have a better memory of our brother ❤️
Response from owner
September 30, 2024
brittany saffold
Great service!
Response from owner
September 19, 2024
s c
It was such a pleasure to meet the Aikens funeral home family very organized and they will go out there way to make sure everything gets done and I also would like to thank 2 special people for a outstanding job Joseph and Diendra
Response from owner
September 17, 2024
Sommer Harris
Experiencing a death of a loved one is certainly not easy and then trying to arrange a funeral on top of that is hard. However, I must say, Aikens Funeral Home in Tampa, FL, made our planning process smooth for my family. From start to finish the staff is guiding you the whole way through. The Aikens Family(the atmosphere felt family oriented) assured us that they will be with us every step of the way, and they did just that! I may have called, text, and emailed like a hundred times lol, but they never made me feel as if I was a bother to them. Even when it was a slight minor bump in the road, they did all they could to smooth it over. The Aikens Family truly exemplify professionalism, dedication and hard work! I encourage everyone who is seeking a funeral home, to call Aikens!!! You won't be disappointed!🙏🏽🥰 A big special thank you to the Aikens Funeral Home! May God continue to bless and keep you and 🙌🏽🙏🏽
Response from owner
February 6, 2026
Ron Carmichael
We were very satisfied with the service Aikens Funeral Home provided for us. Their professionalism, patience and sincerity was felt by my family and I from the very beginning. Thank you!
Response from owner
February 6, 2026
Tyrone Porter
Aikens Funeral Home, where do I begin the staff 5 stars it was a pleasure to work with such a great group of people very professional and sincere the care of my father 5 stars he looked like he was sleeping very peacefully and finally the service they perform was the best. I am forever grateful for the service the time and the commitment to excellence that Aikens Funeral Home showed us and I personally and highly recommend if you want your love one in the right hands when the time comes Aikens Funeral Home is the right place.
Response from owner
February 6, 2026
Desiree Jackson
Excellent service, Phenomenal professionalism, Overflowing patience, kindness, compassion, and Always sincere caring hearts.
Response from owner
February 6, 2026
janice farris
Our Family experienced the most Wonderful and Professional service for our dearly departed loved one at Aikens Funeral Home in Tampa, Florida Located at: 2708 E. Dr. Martin Luther King Jr. Blvd Tampa, FL 33610. My Family and I really appreciated the special attention to details given to Our Mother, for her Home Coming Celebration. We were very pleased with the Service that AIKENS provided our family they did an Outstanding job of everything.
Debra Norton
The entire staff was amazing during this difficult time. I want to thank them from the bottom of my heart for being there for me and my family. Me and my family have already said that when it’s time we will be going to Aikens funeral home.
Response from owner
February 6, 2026
Rayanna P
Miss Aiken is a cold individual and this place is horrible
Response from owner
February 6, 2026
Deborah Wallace
Aiken's Funeral Home has handled funeral arrangements for several of my family members including my parents and have always gone above and beyond. Aiken's staff have always been professional, courteous and caring. I highly recommend Aiken's Funeral Home.
Response from owner
February 6, 2026
mea squad
Excellent and the most perfect service 💯
Stephanie Torres
The staff was really nice and caring during one of the most difficult times of our lives. Losing my brother was devastating but LaCheryl and her team made sure that everything was comfortable for us. I was able to call them anytime and the process was very smooth. Thank you for caring so much!
Angela
My experience with the funeral home are the best one.
Tia B
I was very pleased with how my father looked!
Response from owner
February 6, 2026
Tammy Powell-Marchman
I enjoyed my experience with Aikens Funeral Home. They were thoughtful and kind and really seem to be there for us during our time of bereavement. I would choose them again.
Response from owner
February 6, 2026
Ray Campbell
Sheryl Aikens the owner and her staff exhibited the utmost in professionalism pre and post ceremony. The family was extremely satisfied with the services provided.
Response from owner
February 6, 2026
Rachel Dowling McDaniel
I am a cousin of the late Robert L. Cole, Sr. The professional service from the staff was outstanding and remarkable. From the moment the staff came into the b&b and I stepped into the limousine and exited to my lodging in Tampa, it left an impressionable mark on me. I am 71 years old and what I witnessed reminded me of how things used to be! Quiet, calming, honoring the deceased etc. Please continue operating your establishment in this manner. I am so glad my family entrusted your services for honoring a father, grand father, great great grand, brother, uncle and cousin, the late Robert L. Cole, Sr. Rachel Naomi Dowling, McDaniel Charleston SC Staff Members: Ms. Powell Mr. Monroe(Drivers) Ms. Lulu, (Escort)
Almeeta Bryant
Everyone was very courteous and friendly.
Response from owner
February 6, 2026
King Mitchell
My father passed away on April 24, 2023 and although we expected it, you never can prepare your heart for what's to come. Everyone that was involved in the handling of our loved one and the preparation of the service was professional, sincere, kind and most of all understanding. No question or questions went unanswered. The service was beautiful and my dad was given a home going celebration to remember. On behalf of myself and the entire Bryant family, I would like to thank the staff of Aikens Funeral Home for a job well done.
Denise Jenkins
From our first initial call, to our final farewell, our loved ones were treated with great care and respect. The experience Aikens provided our family will never be forgotten, and we will always call on them for the support we need in the difficult times of saying farewell to our loved ones. A special thank you to all of the staff at Aikens Funeral home, you assisted in every step of this journey for our family, and we are grateful. The Jenkins family.
Vicki Hopps
Aikens Funeral Home is not just a business, there are a family oriented business that shows great compassion in your times of need and bereavement. As for my family and anyone that ask Aikens is the top of the line and it shows in thier work and the way they treat you. I will go no where else but Aikens Funeral Home, where they treat you like family!
Thaisha Bryant
This was the most beautiful home going I could have ever asked for! You can tell that my Mom in law was treated with respect. I am so blessed to have chosen Aikens Funeral Home. Look no further because The Best is right here!! Thank you is not enough to show my gratitude.
clarence crawford
They were very kind and thoughtful about making sure everything was good and I was very well pleased with everything and yes I would recommend them in the future and Thank you all for a job well done.
Dr. Krystal Pree Hepburn
The Staff treated us like family! They really took the time to listen to our concerns and desires. Everything was so wonderful and professional. Should I have need in the future, I would definitely utilize them again and recommend them to everyone!
Antwonette Critton
My family and I have used Aikens Funeral Home several times in the last few years to bury both my parents and other loved ones. Each and every time we were treated with the upmost dignity and respect by the Aikens staff. They've always been kind and supportive during our period of grief. Aikens burial planning process is straight forward and easy to follow in order to make adjustments where needed. Thanks again for being there during our time of need.
Lacosha Davis
I MUST SAY, I THANK YOU AND ALL YOUR STAFF FOR A JOB WELL ✅ YOU DID A WONDERFUL JOB WITH MY GRANDMA'S GERALDINE PIERCE,WILLIE MAE JAMES,MY UNCLES FREDRICK BROWN,WILLIE GREEN, AND I WAS VERY SATISFIED WITH THE JOB YOU DID ON MY MOTHER SHARON DAVIS SIMPSONAND TONIGHT MY COUSIN LINDA SUE WILLIAMS AWESOME 👍 I WISH I COULD HAVE GAVE YOU 100 STARS BECAUSE YOU AND YOUR STAFF DESERVE S A STANDING NOVATION AND I WOULD REFER ANY AND EVERYBODY TO YOU THANK YOU THANK YOU , AGAIN
Deidre wilsonallen
My experience from start to finish was absolutely amazing. The follow up was much needed. I love how they assigned us a case coordinator and they are still checking on us weeks later. Would highly recommend their services.
Samuel Thomas
Thank you very much for everything, the staff was kind and courteous. Everyone seemed to be very knowledgeable of there job and very patient, which is what I appreciated the most. You guys did an awesome job dressing up my mom and the presentation was lovely. So thanks again for a service well done..PS you also did a wonderful job with my grandmother as well a few years ago eartha miller
Eugene Clem
Great service provider when it's was needed
Lisa WADE
What awesome service we received Job well done
Sheila nixon
Aikens did an excellent job with my loved one! They were professional and made sure that everything went smoothly for my family.
Betty Melton
This was definitely an excellent choice. Ms Aikens-Guzman and her staff made sure every necessary process was handled and showed empathy and kindness during and after the service. Everything was beautiful. I would highly recommend them.
HP Lawrence
Akins funeral Home treated us with dignity and respect. It was like family during this tough time. I recommend them for all your funeral services.
Nathan Westbrooks
Wow, what an experience with this funeral home!!!! They were so accommodating, very professional, clean, smell good, very helpful in all areas. The way they handle my family was like nothing I’ve ever experienced. From them being knowledgeable in the things we didn’t know, they helped us organize the whole process. Even the sound system was great, and the projector screen was very convenient to show the slide show. You even had a where we could use a usb drive so that the video would run smoothly. One of the best let’s were that for the ones that couldn’t attend, you provided a live stream so everyone could view it. From the pricing, to arranging the funeral service, the repast. I would recommend this company to any of my family members, friends, anyone. Thank you for making this experience such an easy transition!!!!! You guys went above and beyond and our family thank you
Veda Edwards
Worst funeral home on the planet! Don't let them near your deceased loved ones!! Liars, incompetent, deceitful and disrespectful staff and substandard service! I have no respect for Cheryl, her staff and the owner. Our immediate family unanimously decided not to use their funeral home in Tampa to handle the services of our terminally ill loved one. They totally devastated our family members and they are still upset to this day by the way Cheryl and her staff handled our deceased loved one's funeral service that occurred 2 years ago. Never again. She made no attempt to resolve the complaint we made, nor did she bother to contact myself nor my aunt to resolve the issue, she unprofessionally contacted an outside party that had nothing to do with our complaint. Shady! Never pay them up front to handle you loved ones either. Video tape and record every contact you have with Cheryl and her staff!