Topic
Funeral Planning & Arrangements
98.2% positiveAcross 311 reviews of Aikens Funeral Home in Tampa, FL, funeral planning & arrangements appears in 56 reviews (98.2% positive), from 2016-01-07 through 2026-06-03.
Key findings
Funeral Planning & Arrangements mentioned in 56 of 311 reviews (18%)
98.2% of Funeral Planning & Arrangements reviews are 4 or 5 stars
Average rating in Funeral Planning & Arrangements reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
98%55 mentionsCourtesy & Friendliness
86%48 mentionsCommunication & Updates
75%42 mentionsProblem Resolution & Effectiveness
27%15 mentionsResponsiveness & Speed
16%9 mentionsPricing & Value
13%7 mentions
Reviews mentioning funeral planning & arrangements
Cynthia Simmons
Grateful for the attention and help ftom Aikens Funeral home. Joseph was very informative as well as Deirdre, made this mournful time feel less stressful. I highly recommend them as I do not think I could not have found my way through this without their full assistance. 🙏🏾
Response from owner
June 3, 2026
Kiana Watson
From our first point of contact Ns. Eugenia made the preparations for our beloved family members very stress less with ease. She and her team were very professional and showed empathy. Thank you again to Eugenia and staff at Aikens Funeral Home
Response from owner
June 2, 2026
Valzina Lewis
The entire Aikens Funeral staff was a blessing to my family. We never had to worry about funeral arrangements for our brother. The funeral home in Virginia coordinated with Aikens Funeral Home so my brother body could be flown to Tampa with no problems. Aikens did everything we asked of them with no problems. We admire how professional the Aikens staff handled everything. They treated us like family. I would recommend Aikens Funeral home to anyone that has loss a love one.
Response from owner
May 29, 2026
Joanna Miller
This was the hardest time in my life. Mrs. Eugenia was so amazing throughout this whole process. She was very patient with me. She was very knowledgeable, And willing to answer any questions I had. Sometimes it was the same question more than once, I just couldn’t understand, but she never got aggravated or upset. She also had a colleague, Miss Christina, who also really helped out a lot. Though this was a difficult time and everyone has to go through it, I would recommend you use Aiken funeral home. Everything was so beautiful everything went so smoothly. I really appreciate Eugenia and Christina at Aiken funeral home.
Response from owner
May 20, 2026
Omari Boyd
They made this process so easy for me and my baby girl. I was very pleased with the care they gave to me and getting things situated to send my baby girl on to glory.
Response from owner
April 27, 2026
Seantinae Pearson
From my heart, thank you, Ms. Eugenia, for the compassion and care you showed my family during such a painful time. Losing my brother has been incredibly difficult, but your guidance, patience, and kindness made everything feel a little more bearable. You handled every detail with such grace and helped us give my brother a beautiful and meaningful farewell. I will always be grateful for the support and comfort you gave us when we needed it most. 🤍💙
Response from owner
April 27, 2026
clemecia mccall
A heartfelt thank you to Ms. Eugenia for the incredible care, compassion, and professionalism you showed our family during such a difficult time. You guided us every step of the way and made the arrangements for my brother’s service feel seamless and peaceful. Your kindness and attention to detail truly meant more than words can express. We are deeply grateful for everything you did to honor him so beautifully. 🤍
Response from owner
April 27, 2026
Rodnesia Berry
Althea provided exceptional care and support to my grandmother during my uncle’s service. From before the service started, throughout, and even afterward, she was attentive, compassionate, and incredibly kind. During such a difficult time, she went above and beyond to make sure my grandmother felt comfortable and supported. Her patience, professionalism, and genuine warmth truly made a difference for our family. I would also like to thank Joe for being so accommodating throughout the planning process. He was understanding and flexible with my grandmother’s changes, which meant so much during an already emotional time. We are truly grateful for both of them and highly recommend their services to anyone looking for a team that genuinely cares.
Response from owner
April 18, 2026
Shaye Harrison
I’ve encountered a few cold & desensitized funeral personnel while trying to figure out what’s the most affordable for my family. I worked with Eugenia Jackson at Aikens and she showed me her heart and her customer service. She listened without interrupting and just allowed me to have a few moments grieving during this process. She gave me grace in a world of heartless people. Miss Jackson, thank you for being the best part of burying our loved one. Thank you for gently guiding me thru this process! Many praises to you, Aikens!
Response from owner
April 17, 2026
taylor adams
I want to personally thank Aikens Funeral Home, especially Ms. Sharon Thompson and Mr. Andrew Kinsey for the care and support they provided during my grandmother's funeral. This was the first time my family and I had to plan a funeral, and we truly didn't know where to start. They listened closely and gently guided us through each step. Their presence and professionalism made a very difficult process so much easier than I ever expected. I am deeply grateful for the comfort they gave our family and the way they helped us honor my grandmother's memory. Thank you from the bottom of my heart.
Response from owner
March 27, 2026
Hagins
Our family had to transfer our loved one from another state back to Aikens in Florida. Joseph Evans was our assigned director and every detail was handled with professionalism and thoughtfulness. He guided us through each step with patience and clarity, making a difficult time feel a little lighter and a lot more supported. The professionalism of the Aikens team allowed us to focus on celebrating my grandmother’s life rather than worrying about logistics. Joseph communicated promptly and clearly with me every step of the way, he was organized and just simplified every part of the difficult process of burying a loved one for our family. The preparation and presentation of our loved one was elegant and everything started and ended on time. If you are looking for a funeral home that leads with compassion, professionalism, and respect, we cannot recommend them highly enough. They helped us to give my grandmother a beautiful, meaningful farewell.
Response from owner
March 11, 2026
Jamal Azzam
Aikens Funeral Home in Tampa went above and beyond during one of the hardest moments of my life. After my mother passed away, they treated her with the utmost dignity, respect, and care, and supported our family every step of the way. I want to give special recognition to Eugenia Jackson, who helped embalm my mom and handled all of the complicated paperwork and logistics needed to transport her to Lebanon for a proper burial. This process could have been overwhelming, but Eugenia was professional, and incredibly thorough. She made sure everything—from the documentation to the airline ticket—was completed correctly and on time, giving us peace of mind during an incredibly painful period. The entire staff showed genuine care, patience, and understanding. I am deeply grateful for their support and kindness, and I highly recommend Aikens Funeral Home to anyone in need of compassionate and trustworthy service. Thank you for taking such good care of my mom and our family when we needed it most.
Response from owner
February 12, 2026
Angelipa Stallworth
Aikens Funeral Home staff are top tier with professionalism, care and providing attentive service. I am not from the Tampa Bay area, and Aikens was referred to me, a family owned business that truly cared for people. My initial contact confirmed this was who I needed to handle my brothers arrangements. Ms. Bryt was amazing from the beginning to the end. The team assigned to our family on the day of the service supported me and the family the entire time. We were never treated just as customers but as a part of a family. The care shown during this difficult time and after goes beyond anything I could hope for. The Aftercare team has been phenomenal with checking to see if I am in need of anything from Aikens or any other resource. The family of James R. Terrell Jr. thank you and appreciate your dedicated service. I highly recommend Aikens Funeral Home to anyone who is In search of a compassionate caring Funeral home to handle your loved one's arrangements. I would give 10 stars hands down.
Response from owner
February 6, 2026
Reca Baker
To the staff of Aikens Funeral Home, the Harris and Boyd families would like to thank you for the top tier service provided to our beloved Xavier Harris. The planning of the arrangements and the care shown in handling Xavier were handled with such care. If we could give you 10 stars, we absolutely would. Many Regards, Reca B.
Response from owner
January 28, 2026
Kimberly K
Extremely disappointed with the services provided by Aikens Funeral Home. Despite arrangements being made, my great aunt's obituary was never placed in the Florida Sentinel, which caused distress to family members who relied on that notice. Additionally, the family paid $750 for livestreaming, yet the livestream did not begin until halfway through the service, preventing many loved ones from viewing the service in real time. We were also charged $1,200 for an escort service that was short-staffed, resulting in confusion and disorganization. Overall, the experience was unprofessional and poorly coordinated, especially during a time when grieving families deserve care, attention, and accountability.
Response from owner
February 6, 2026
Jennifer Woodley
The Aikens Funeral Home staff is very professional and caring. They were able to quell my stress and frustration when my family and I faced some issues with another funeral company. Mrs. Eugenia and her staff were able retrieve my mom’s remains and got my mom ready to be transported for the funeral services out of state in a timely manner. I would recommend their business to anyone who needs to make funeral arrangements for their loved ones.
Response from owner
January 26, 2026
Louise Couzens
This was my first experience in planning a service for a love one my Aunt Corine. God is good, He placed Eugenia and others to help make this process easier. Eugenia and Andrew what an awesome team, they went above and beyond to make this process during the time while my heart was breaking and my understanding process wasn't clear. They explain everything in detail. Thank you for your heart of service. I would definitely recommend Aikens.
Response from owner
December 14, 2025
Willie Mae Jones
Losing a loved one is never easy, but Mrs. LaCheryl Aikens-Guzman and the staff at the Aikens Funeral Home made this experience effortless. From the initial contact, to the last minutes at the grave site, they were cognizant of our family, our feelings, and were consistently compassionate, to having the obituary posted online and in the newspaper all combined to make this process uncomplicated. I can't thank Joseph (Joe) Evans and the entire Aikens Funeral Home staff enough for going above and beyond. Their kindness and attention to detail were a huge comfort and they made sure everything was perfect for my husband service. We are grateful to Aikens Funeral Home staff and would highly recommend them.
Response from owner
February 6, 2026
Lonnie Mahogany
I searched around different funeral homes to find one to use for my wife ,Aiken's Funeral Home gave us great service from beginning to the end.From the owner of the of the company,from Mr.Joseph and the crew,we thank you.Joseph gave us a great presentation as well as letting us know and showing us step by step how the process would go.They gave us a very thorough insight of what the cost would be and we also saved money .Compared to all the other funeral homes we visited,Aiken's delivered where so many other funeral homes dropped the ball,I highly recommend if you need to bury a love one,go to Aiken's Funeral Home.Do not waste your time with the others.Aikens Funeral Home and their crew are very professional and very caring.Even until this very day ,they still contact me and offer any assistance that me and my family may need .Aiken's Funeral Home IS SECOND TO NONE.
Response from owner
November 27, 2025
Pamela Smith
Aikens Funeral Home did a phenomenal job with Mom's service. Veronica helped with the initial planning phase. She was very comforting during this most difficult time. Christina helped finalize with last minute details. Everyone was professional and timely.
Response from owner
October 17, 2025
Service Mix
Veronica, Dierdra, and the rest of the staff really made this process easy on me. Their attention to detail and ability to be empathetic and sympathetic throughout so many steps really stood out and made a difference. Also the decor and energy of the place really made me feel like I was in a safe and professional environment. Im happy this was the place that took care of my loved one. I definitely recommend to any one looking for a place with integrity and high standards for their loved ones who have passed on.
Response from owner
October 9, 2025
DEE DEE
Mrs. Dana, Veronica and staff at Aikens have been very pleasant. Thanks for assisting and sending my mom home so beautifully.
Response from owner
October 7, 2025
Robin Robert
Aikens funeral director Lauren Towris handled our most difficult life event with professionalism, compassion and artistry. I couldn’t have managed without her guidance and support. Lori and Aikens are a top tier team that I recommend without reservation.
Response from owner
August 24, 2025
Stephany Jackson
From start to finish Aikens Funeral home provided the most caring yet professional atmosphere for me to create the most beautiful service to celebrate the life of my Grandmother. Having never to have had to do this before and not even knowing where to start, Joe provided options that were set up in packages that were beautiful and made decision making super simple. Even was able to use their chapel, minster, and musicians. Options for extras such as pillows, urns, and other keepsakes also available. But the thing that impressed my family the most was how beautiful my Grandmother looked. She looked as tho she were asleep. I mean she looked like the definition of resting in peace and for that we are truly greatful.
Response from owner
February 6, 2026
Jay Rice
If I could give more stars I would. I will forever be grateful for the excellent customer service and compassion Aikens had demonstrated. Me and my family hadn't a clue what we were doing as far as it went for funeral arrangements. After my fathers' passing away 7/30/2025 we scrambled to find a funeral establishment to help us. Aikens funeral is truly a blessing in disguise. We were guided through the whole process there were times where I felt overwhelmed making changes to times and dates for family members to attend either the funeral and/or the wake Aikens were more than accommodating. I would definitely recommend to anyone in need. Oh and staff were always professional and courteous. Thank you Aikens!
Response from owner
August 15, 2025
Joanna Robles
The Aikens team ensured that all the details and logistics of my father’s funeral were taken care of and helped ease some of the stress of planning during a time of grieving. Our family appreciated the dignity and respect in caring for my father throughout the planning process and service.
Response from owner
June 17, 2025
luvenia mitchell
This was the hardest thing I’ve ever had to do and Aikens got me through it and laid my daughter to rest so beautifully.thank you all the staff was wonderful and took care of her.
Response from owner
June 10, 2025
Johnnie Collins
Aikens Funeral Home is the best and most caring funeral home in the bay area. They were there from start to finish when we had to prepare my sister's funeral which made life less stressful for the family. Thank you Veronica and the rest of the staff there at Aikens.
Response from owner
May 16, 2025
Tara Turner
On behalf of the Canady family, we want to personally thank Aikens Funeral Home for providing top notch service for our brother, and uncle Mr. John Q. Canady. Joe and Lauren were very patience, helpful and provided so much support with the planning process. Our family has used Aikens Funeral Home for many years and the reason is because of the consistency in service, care and professionalism. Thank you and may God continue to bless you all. The Canady Family
Response from owner
May 3, 2025
Sweet Sadie
Unfortunately I had to bury my father and this was my first experience managing funeral services for a love one. I stand 10 toes down with AIKENS FUNERAL HOME IN TAMPA FL!! Trenise and the staff was nothing short of compassionate and professional! Very great communicators!!! You’re not rushed nor swayed to purchase anything outside of your budget. They offer help outside of funeral services, they assisted me with items I needed for the repass and I had a personal staff member contacting me throughout the entire process and guiding me day of services. I felt alone due to minimal family help but AIKENS stepped in and filled that emptiness and assured me my father services is in great hands! My dad looked sooooo good y’all! Aikens is the place to assist with sending your love one home in a classy affordable way!
Response from owner
January 9, 2025
Phyllis
Yes, 5 STARS for stellar service, from start to finish! Thanks Cheryl and Lorin front line customer service with compassion at a devastating time, Aiken’s met every expectation and delivered top shelf!! Highly recommend Aiken’s funeral home in your time of need! Tiffany Thomas & Rev Phyllis Council
Response from owner
October 20, 2024
wanda coleman
When this first happened. I was wondering who we can find to do the service. I looked on line and had a close friend to help as well. She found another just two blocks from Aikens. I said ok but I wanted to continue to look for myself. I came across Aikens Funeral Home and I said this is the one. The staff was amazing and supplied me wirh different options. They were very helpful and patient with us knowing that we were out of town. Words can't express how much we appreciate the support and kindness. If you want your love one's taken care of. Aikens Funeral Home is the best.
Response from owner
September 7, 2024
Sunni Austin
I would like to give Aiken Funeral Home staff/family a heartfelt thank you, for their warm welcoming, and comforting assistance for my late husband. The ambiance, and cleansiness of AFH will put you at ease, knowing you chose the right professionals to handle your loved one's arrangement. You all were so very poised and professional. I truly felt like family, as you all made things flow seamlessly. The follow up calls to check on our family, from staff were God sent and right on time ! You all are the sweetest, attentive, and patient individuals our family have met in a long time. I highly recommend Aiken Funeral Home when your loved one "waves a heartfelt farewell, as hellos' are being whispered in heaven." May God YOU Bless ALL. Love, The Austin Family
Response from owner
August 16, 2024
Genesis Lauriano
Amazing service! Making arrangements for funeral services is never easy, but at Aikens Funeral Home we found a professional staff that assisted us. We did not feel overwhelmed, because they were there for us through it all. I can't thank them enough because during our difficult time they were supportive, caring and made everything happened smoothly.
Response from owner
February 6, 2026
Gail Foley
My experience with Aikens Funeral Home was that the people, especially Joseph and Deidra, were kind and courteous. They made my first time experience an easy and understanding process.
Response from owner
February 6, 2026
Betty Aikens
During the most challenging time of our lives, LaCheryl and her team helped ease the moment by providing excellence service. She was patient, sensitive, kind, and very respectful of our wishes. We were able to say our final goodbye and send my brother to his resting place without worrying too much about the details. LaCheryl and her team took care of everything. She went up and beyond for our family and Iam truly grateful.
Response from owner
February 6, 2026
CJ J
I would recommend their services to anyone in need. Not only their prices are very reasonable, but the accommodations and most of all the people who work and manage this funeral home were all amazing, caring and understanding in such a difficult time for anyone. All questions were patiently answered, and they went above and beyond to help us transfer our loved one out of country. Services were provided even when we hadn't asked for, accommodations and chapels are beutiful. But most importantly they treated us with compassion in the moments we needed it the most. Highly recommended.
Response from owner
February 6, 2026
Lori Brisselli
Recently, in January 2024 my aunt passed away in Tampa. My husband & I live in Punta Gorda FL and we needed to find a good caring funeral home. I called Aikens Funeral Home and drove there. Upon meeting Cheryl I knew we had found the right place. She is a wonderful funeral director. I never looked anywhere else. She handled everything w her wonderful staff. Samantha and everyone was kind, caring, respectful, and so supportive & helpful. I can’t say enough how grateful we were to have them take excellent care of my aunt’s entire funeral. She even priced everything reasonably. I highly recommend Aikens. 10 ⭐️
Deborah Wallace
Aiken's Funeral Home has handled funeral arrangements for several of my family members including my parents and have always gone above and beyond. Aiken's staff have always been professional, courteous and caring. I highly recommend Aiken's Funeral Home.
Response from owner
February 6, 2026
Christine Jackson
I would like to thank Ms. Cheryl & the entire staff of Aikens Funeral Home for their support, caring, compassionate and very professional. All the arrangements for my mom were beautiful. It was a very difficult time in dealing with losing my mom. I love that they called to check on you, to see how you are doing. Aiken Funeral Home deserve more than 5 stars. I will always be going to Aiken Funeral Home, where they treat you like family. Thank again
Response from owner
February 6, 2026
Judy Howard
Friendly staff. Showed care through the entire process, helped me with all details. This was my first time making funeral arrangements and Aikens made process seamless. They paid great care with preparing mom for the viewing, making her look very natural and peaceful. I would definitely encourage them to always test their live stream equipment, hours before each service.
Eustaz Cannon
My mom passed away on April 25th and we entrusted Aikens Funeral Home with her care. They took care of all of my family's needs from the start. They coordinated our payment to the cemetery even when a staff member from the cemetery said that it couldn't be done. They walked us thru the process of making the arrangements. Their driver was very professional and courteous. It has been a couple of months and they have called several times to check on us. We would recommend them for the Tampa Bay area.
Patrick Andrews
My Family and I appreciate Aikens's funeral home they walked us thru the entire process and attended to our requests and consistently followed up to see how we are doing.
Richard Morales
What I’ve learned is that in the most difficult times, the person or people that you’ve never met before will be the ones that help you the most. That was a lesson that I learned by just picking up the phone and Mrs.Cheryl was on the other line. Mrs.Cheryl is the owner of Aikens Funeral Home located in Tampa Florida. My father, William F Morales passed away. It had been years since I’ve seen or heard of my father. My father was living in Tampa. Unfortunately, my father passed. I am not from Tampa Florida. So going through this process was very difficult because I had no family to turn to. But the night that I made the phone call to Mrs.Cheryl I felt a sense of ease and peace. When I made arrangements I met Mr. Jones who is absolutely fantastic walking me through the process and making the arrangements for my father absolutely with Respect and with Grace. I pray that I never have to go through this again, but in life, there are no guarantees. Except the people from Mrs.Cheryl to Mr.Jones and the Aikens Funeral Home Family will be there for you in the most difficult time that anyone has to go through. I am truly blessed and fortunate to have made that phone call to the Aikens Funeral Home. I truly appreciate all you have done for me and my Family. God Bless.
Kim Willingham
Aikens Funeral Home did an amazing job. All the arrangements for my Grandmother were beautiful. They were very professional and accommodating with every aspect of the process. I definitely recommend using their service. As a matter of fact I plan to establish a pre planned arrangement for myself so that my family will not have to worry when it's my time. 😇 Thanks again for making this painful experience a little less stressful!💔
Edwina Lee
The staff at Aikens Funeral Home was very helpful and professional during my difficult time. i was well pleased with the outcome of my son final appearance they did an outstanding job. Thanks again for a job well done.
Sharon Cook
Aiken Funeral Home was very supportive when selecting arrangements. They provided knowledgeable services based on common practices, helping to make our decisions less stressful. AFH was flexible with scheduling to accommodate family's needs, especially those from out of state. Appreciative of their services, especially the kindness shown by the chauffeur. This Lady was most excellent.
chanda bacon
My experience at Aikens Funeral Home was very pleasant. The entire staff is so caring and compassionate. The atmosphere is pleasant, and every one is right there to help you every step of the way. Just to name a few, La Cheryl was always there, and took her time in helping me with the arrangements, she is very easy to talk to, and very understanding, and her staff under her are the same. Hylarie so sweet and very helpful, losing a family member is not easy to process , but Hylarie made it so easy for me. I wanted to make changes on the program, and she made it so easy for me. She is so very understanding. I really appreciate it. Deirdre made sure that after everything was done, could they be any further with assistance. Making sure that I was okay and processing it day by day with phone calls and texts. All done with a very pleasant voice. Tom a very caring person, and he did not miss a beat, making sure that everything is done decently and in order. I remember he told me whatever I needed done he will make it happen, and it was done. Joe very quiet and pleasant person, I would say that he has a quiet spirit. So caring and understanding, you can count on him to assist you. The overall staff is amazing, so professional at what they do, very professional in their dress code. I was well pleased.
mary ann sherman
The Staff at Aiken's Funeral Home was very Professional compassionate . They made the process of planning my Husband services much easier an they stood by me. La Cheryl Treated me like Family !!! Royalty Her Whole staff is excellent very Professional I wish I can give Aiken's 100 stars. My Stress level was low because all my needs were met. I am very grateful for the Professional an superior service!! 42 years in business speaks Excellent ! Thank you again La Cheryl an your staff for excellent services Mrs. Mary Ann Lee
Guinell Moreland
My family and I would like to thank LaCheryl and the Aikens staff for their support, patient and understanding It was a very difficult time for me. They made the process of planning our mother's service so much easier. They did an awesome job dressing our mom she look lovely
Antwonette Critton
My family and I have used Aikens Funeral Home several times in the last few years to bury both my parents and other loved ones. Each and every time we were treated with the upmost dignity and respect by the Aikens staff. They've always been kind and supportive during our period of grief. Aikens burial planning process is straight forward and easy to follow in order to make adjustments where needed. Thanks again for being there during our time of need.
Lourdes Vega
Aikens Funeral Home exceeded our expectations. I came in from out of the state to help my cousin with funeral arrangements and found them on Google. Working with a modest budget they were able to accommodate us in a timely manner. They went above and beyond, everyone was kind, caring and professional. Mr Thomas Jones and staff, thank you all for making this difficult process easy.
agnita brown
Four years ago when my daughter passed away I was blessed to use the services of Aikens Funeral home my husband and I were so pleased with the care and support that we decided we would preplan and use Aikens for ourselves. Recently my husband passed away and again the team at Aikens were outstanding in all areas I would highly recommend Aikens to anyone who need a compassionate and caring group of people when going through tough times. Thanks for everything.
Louis Barnes
Aikens Funeral Home has been trusted by my family for years to care for the remains of multiple deceased/dearly departed family members. They have assisted my family members and I with planning numerous funeral services with Dignity, Commitment of excellence and Compassion. Whether it was a Burial or Cremation the personal attention, sincere care, love and preparation provided allowed our family to have a complete celebration of life that was meaningful and memorable. Thanks Aikens Funeral Home for all you do to give attention to the little things to help families celebrate their loved ones. Sincerely, Louis Barnes
Shirley Bostic Green
Miss Cheryl and her Staff were more than Amazing. They made the whole experience of preparing a Memorial Service for my Dad with Professionalism and Kindness. I am so Thankful for Everything they have done to help me and my family get through the hardest time of dealing with a loss and making the arrangement experience as less stressful as possible. So Grateful.
Chris Lawson
In a time of mourning Cheryl did an excellent job handling my grandmothers arrangements. Very timely/prompt service and communicated with us throughout the entire process. These situations are never easy but I was at least comfortable knowing that my grandmother was in good hands.