Topic
Staff Compassion & Care
100% positiveAcross 311 reviews of Aikens Funeral Home in Tampa, FL, staff compassion & care appears in 118 reviews (100% positive), from 2016-01-07 through 2026-06-03.
Key findings
Staff Compassion & Care mentioned in 118 of 311 reviews (37.9%)
100% of Staff Compassion & Care reviews are 4 or 5 stars
Average rating in Staff Compassion & Care reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
96%113 mentionsCourtesy & Friendliness
95%112 mentionsCommunication & Updates
59%70 mentionsProblem Resolution & Effectiveness
16%19 mentionsResponsiveness & Speed
14%17 mentionsScheduling & Booking Ease
6%7 mentions
Reviews mentioning staff compassion & care
Kiana Watson
From our first point of contact Ns. Eugenia made the preparations for our beloved family members very stress less with ease. She and her team were very professional and showed empathy. Thank you again to Eugenia and staff at Aikens Funeral Home
Response from owner
June 2, 2026
Claudell Bush
I give Aikens Funeral Home 10 🌟 stars! They are very professional and were passionate to our family needs! Step by step. More importantly, they did not "rush" the service!!! I will continue to recommend them to family and friends. Thanks to the staff for being so caring to your customers needs during times like these.
Response from owner
February 6, 2026
Tela Rutledge
Excellent services from start to finish. Understanding and caring. I highly recommend them! Thank you so much for making a difficult situation much easier.❤️😊
Response from owner
April 26, 2026
Joanna Miller
This was the hardest time in my life. Mrs. Eugenia was so amazing throughout this whole process. She was very patient with me. She was very knowledgeable, And willing to answer any questions I had. Sometimes it was the same question more than once, I just couldn’t understand, but she never got aggravated or upset. She also had a colleague, Miss Christina, who also really helped out a lot. Though this was a difficult time and everyone has to go through it, I would recommend you use Aiken funeral home. Everything was so beautiful everything went so smoothly. I really appreciate Eugenia and Christina at Aiken funeral home.
Response from owner
May 20, 2026
Nervin Lovinsky
During one of the most difficult times in our lives, funeral home owner LaCheryl Aikens and funeral director Ms. Eugenia showed our family tremendous compassion, care, and professionalism. They treated my mother with dignity and respect and guided us through every step of the burial process with kindness and patience. Their support brought comfort to our family during an incredibly painful time, and we are truly grateful for everything they did to honor my mother’s memory. Thank you to the entire staff at Aikens for your outstanding service and compassion.
Response from owner
May 18, 2026
Carla Joy Griffith
We are beyond grateful to Aikens Funeral Home for the care, compassion, and professionalism they showed our family during one of the hardest moments of our lives. Losing baby Jadell has been heartbreaking, but Mrs. Aikens, Tom, Eugenia, and Andrew truly went above and beyond for our family. Their kindness, patience, compassion, and attention to every detail meant more to us than words can express. During such a painful time, they made us feel supported, cared for, and never alone. Thank you for helping us honor our sweet baby so beautifully and with so much love. We will forever appreciate everything you’ve done for our family.
Response from owner
May 17, 2026
Jevebia Bell
We would like to take this opportunity to sincerely express our heartfelt gratitude and appreciation to Aikens Funeral Home for the incredible compassion, professionalism, and care shown to our family during two of the most painful and emotional times in our lives. We entrusted Aikens Funeral Home with the services for our beloved grandmother, Mrs. Mary Gatlin, and most recently our precious Baby Jadell, and both experiences confirmed exactly why this funeral home is truly one of a kind. From the very beginning, the staff treated our family with dignity, patience, understanding, and genuine compassion. During moments when our hearts were heavy and words were difficult to find, they stepped in and guided us with grace and kindness. Losing a loved one is never easy, especially the heartbreaking loss of a child, but the love and support shown by the Aikens team brought our family comfort during unimaginable pain. The services for Baby Jadell were beyond beautiful. Every detail was handled with such care, excellence, and professionalism. The setup was breathtaking, peaceful, and filled with so much love that it touched everyone in attendance. In the middle of our grief, Aikens Funeral Home created an atmosphere that honored Baby Jadell’s life so beautifully and gave our family memories we will hold close forever. We truly cannot imagine another funeral home providing the level of service, compassion, and attention to detail that was given to us. We would especially like to thank Mrs. Aikens, Tom, Eugenia, and Andrew for going above and beyond for our family. Your kindness, patience, comforting words, professionalism, and dedication did not go unnoticed. Each of you carried yourselves with excellence while making our family feel supported every step of the way. The genuine care you showed made a tremendous difference during one of the darkest periods of our lives. Because of the experiences we have had with your funeral home, our family has fully determined that Aikens Funeral Home is, and always will be, our family funeral home. That title is not given lightly. It comes from trust, consistency, compassion, and the unforgettable way you cared for our loved ones and our family. Thank you again for everything you have done and continue to do for families in the community. Your work is more than a service. It is a ministry of compassion, healing, dignity, and love. May God continue to bless each of you abundantly for the comfort and peace you bring to grieving families every single day. Sincerely, Ms. Bell
Response from owner
May 16, 2026
Omari Boyd
They made this process so easy for me and my baby girl. I was very pleased with the care they gave to me and getting things situated to send my baby girl on to glory.
Response from owner
April 27, 2026
Seantinae Pearson
From my heart, thank you, Ms. Eugenia, for the compassion and care you showed my family during such a painful time. Losing my brother has been incredibly difficult, but your guidance, patience, and kindness made everything feel a little more bearable. You handled every detail with such grace and helped us give my brother a beautiful and meaningful farewell. I will always be grateful for the support and comfort you gave us when we needed it most. 🤍💙
Response from owner
April 27, 2026
clemecia mccall
A heartfelt thank you to Ms. Eugenia for the incredible care, compassion, and professionalism you showed our family during such a difficult time. You guided us every step of the way and made the arrangements for my brother’s service feel seamless and peaceful. Your kindness and attention to detail truly meant more than words can express. We are deeply grateful for everything you did to honor him so beautifully. 🤍
Response from owner
April 27, 2026
Lisa S.
Aiken funeral home located in Tampa Florida wonderful place, they are wonderful professional compassionate and quick to get the job done they made my father's going home experience wonderful and I thank them so much cuz they handle it and they did a wonderful job if you have a family member who has passed do not hesitate to call akins funeral home cuz you will definitely not be disappointed thank you akins for your wonderful care of my father and my family God bless you all thank you
Response from owner
April 27, 2026
Nicole Marshall-golden
I want to thank Aikens Funeral Home during a very difficult time. The entire team was compassionate, professional, and truly attentive to every detail. Eugenia was outstanding. She guided us through the process with care, patience, and genuine kindness. Her support made a lasting impact on our family, and we felt reassured every step of the way. I also want to recognize the Director of Operations, whose dedication to families is evident in everything she does. She treats each family with the same love, respect, and dignity as if they were her own, and that level of care does not go unnoticed. I am deeply grateful for the exceptional service and would highly recommend Aikens Funeral Home to anyone in need.
Response from owner
April 22, 2026
Rodnesia Berry
Althea provided exceptional care and support to my grandmother during my uncle’s service. From before the service started, throughout, and even afterward, she was attentive, compassionate, and incredibly kind. During such a difficult time, she went above and beyond to make sure my grandmother felt comfortable and supported. Her patience, professionalism, and genuine warmth truly made a difference for our family. I would also like to thank Joe for being so accommodating throughout the planning process. He was understanding and flexible with my grandmother’s changes, which meant so much during an already emotional time. We are truly grateful for both of them and highly recommend their services to anyone looking for a team that genuinely cares.
Response from owner
April 18, 2026
Shaye Harrison
I’ve encountered a few cold & desensitized funeral personnel while trying to figure out what’s the most affordable for my family. I worked with Eugenia Jackson at Aikens and she showed me her heart and her customer service. She listened without interrupting and just allowed me to have a few moments grieving during this process. She gave me grace in a world of heartless people. Miss Jackson, thank you for being the best part of burying our loved one. Thank you for gently guiding me thru this process! Many praises to you, Aikens!
Response from owner
April 17, 2026
Leslie Roberts
I am writing to wholeheartedly recommend Aikens Funeral Home for their exceptional service and care during one of the most difficult times in my life. In November 2025, they handled the cremation arrangements for my mother, Dr. Arlessa Kubon, and I cannot speak highly enough of the compassion and professionalism they demonstrated throughout the entire process. From the very beginning, the staff treated my sister and me with patience, kindness, and genuine empathy. They took the time to answer every question we had, no matter how small, and provided thoughtful, professional guidance as we navigated the homegoing of our mother. Their support helped ease the burden during an incredibly emotional time. What truly stood out was their consistent communication and care. They checked in on us regularly, ensuring that we felt supported and informed every step of the way. In particular, LaCheryl Aikens-Guzman provided outstanding personal attention, going above and beyond to make sure our needs were met with compassion and professionalism. Their attention to detail and commitment to honoring our mother’s memory gave us comfort and peace of mind. Aikens Funeral Home provides an invaluable service to the Tampa, Florida community. Their dedication to excellence, combined with their heartfelt compassion, makes them a trusted choice for families in need. I highly recommend Aikens Funeral Home to anyone seeking professional, respectful, and caring funeral services. Sincerely, Leslie Roberts II Charlottesville,VA
Response from owner
April 5, 2026
Jerome C Thompson
Aiken’s funeral home did an excellent job handling the service for my mother’s home going ceremony. All of the staff were amazing with their acts of kindness and patience. They made everything so special and beautiful at the funeral home and the church as well. The limousines were luxurious, prompt and very clean inside and outside.
Response from owner
March 31, 2026
Carol Ader
I wanted to sincerely thank the owner and the staff for their kindness and compassion for funeral services for my mother. My brother and I thought my mother had life insurance. I discovered my mother's policy had expired and didn't have enough to cover the cost of the funeral services. Aikens allowed for us to have my mother's services on a Saturday and pay them the following week. They are very professional and compassionate people.
Response from owner
March 29, 2026
taylor adams
I want to personally thank Aikens Funeral Home, especially Ms. Sharon Thompson and Mr. Andrew Kinsey for the care and support they provided during my grandmother's funeral. This was the first time my family and I had to plan a funeral, and we truly didn't know where to start. They listened closely and gently guided us through each step. Their presence and professionalism made a very difficult process so much easier than I ever expected. I am deeply grateful for the comfort they gave our family and the way they helped us honor my grandmother's memory. Thank you from the bottom of my heart.
Response from owner
March 27, 2026
Derrick Grier
Aikens Funeral Home provided exceptional care and professionalism during one of the most difficult times for our family. From the very beginning, their staff was compassionate, patient, and truly understanding of our needs. They guided us through every step of the process with respect and attention to detail, making sure our loved one was honored with dignity. The atmosphere was warm and comforting, and the team went above and beyond to ensure everything was handled smoothly. Their level of communication and support gave us peace of mind, allowing us to focus on remembering and celebrating our loved one’s life. I highly recommend Aikens Funeral Home to anyone in need of funeral services. Their kindness, professionalism, and dedication to families truly set them apart.
Response from owner
March 27, 2026
Denise Stipe
Thank you, Aikens Funeral Home, for the kindness, grace and professionalism demonstrated during a very difficult time. Your staff was very prompt, accommodating, and knowledgeable. I truly felt they held my hand through each step, simplifying the process. The genuine compassion and empathy displayed, made the process bearable. Words cannot justly express my gratitude for your exceptional care.
Response from owner
March 23, 2026
Sirecia Grayes
Sharon stood by our family during our time of need. She provided a very special service to our family. Thank you Sharon💕
Response from owner
March 22, 2026
Neal Fraser
The staff were very compassionate and accommodating to our requests. There was excellent communication about every detail of my father’s memorial service.
Response from owner
February 17, 2026
Jamal Azzam
Aikens Funeral Home in Tampa went above and beyond during one of the hardest moments of my life. After my mother passed away, they treated her with the utmost dignity, respect, and care, and supported our family every step of the way. I want to give special recognition to Eugenia Jackson, who helped embalm my mom and handled all of the complicated paperwork and logistics needed to transport her to Lebanon for a proper burial. This process could have been overwhelming, but Eugenia was professional, and incredibly thorough. She made sure everything—from the documentation to the airline ticket—was completed correctly and on time, giving us peace of mind during an incredibly painful period. The entire staff showed genuine care, patience, and understanding. I am deeply grateful for their support and kindness, and I highly recommend Aikens Funeral Home to anyone in need of compassionate and trustworthy service. Thank you for taking such good care of my mom and our family when we needed it most.
Response from owner
February 12, 2026
Angelipa Stallworth
Aikens Funeral Home staff are top tier with professionalism, care and providing attentive service. I am not from the Tampa Bay area, and Aikens was referred to me, a family owned business that truly cared for people. My initial contact confirmed this was who I needed to handle my brothers arrangements. Ms. Bryt was amazing from the beginning to the end. The team assigned to our family on the day of the service supported me and the family the entire time. We were never treated just as customers but as a part of a family. The care shown during this difficult time and after goes beyond anything I could hope for. The Aftercare team has been phenomenal with checking to see if I am in need of anything from Aikens or any other resource. The family of James R. Terrell Jr. thank you and appreciate your dedicated service. I highly recommend Aikens Funeral Home to anyone who is In search of a compassionate caring Funeral home to handle your loved one's arrangements. I would give 10 stars hands down.
Response from owner
February 6, 2026
James Hayes
Thanks to all the staff who made my emotional pain easier to handle. My mother passed away November 17,2025. When my husband and I and walked into the funeral Home, I was nervous and unsure, but the staff made me feel at ease.. I would like to thank the staff for their support and comfort doing my time of grief and loss. Thank you Aikens Funeral Home... Hazel Hayes
Response from owner
February 6, 2026
Marie Sweet Zeta
Akins Funeral Home was truly amazing during one of the hardest times our family has ever faced. From start to finish, they were professional, reliable, and incredibly supportive. Being a family-owned business, they treated us like more than just clients—they treated us like family. Every interaction made us feel supported and understood, never rushed or treated like just another “customer”. Every detail was handled with care, compassion, and respect, which gave us peace of mind when we needed it most. Their kindness and guidance made an overwhelming experience feel manageable, and we are deeply grateful for the comfort they provided. I would highly recommend Akins Funeral Home to anyone in need of compassionate and dependable service. Akins Funeral Home will forever hold a special place in our hearts. If I could give 10 stars I would!
Response from owner
February 1, 2026
Reca Baker
To the staff of Aikens Funeral Home, the Harris and Boyd families would like to thank you for the top tier service provided to our beloved Xavier Harris. The planning of the arrangements and the care shown in handling Xavier were handled with such care. If we could give you 10 stars, we absolutely would. Many Regards, Reca B.
Response from owner
January 28, 2026
Byron Clayton
Joe and Stephanie were extremely helpful and compassionate during our time of grief. We are extremely grateful to Aikens
Response from owner
January 21, 2026
Valerie
We recently had the sad task of handling the funeral for my mother. My family and I were extremely fortunate to have used Aikens to provide the services. They were warm and caring and we were extremely pleased with the services. I would definitely recommend anyone at need to use Aikens.
Response from owner
January 18, 2026
Jehnae Lester
If it wasn’t for Aikens Funeral Home, I don’t know how my family and I would have made it through such a difficult time. During our time of need, they were always there to answer the phone and offer support. They walked with us through every step after my mother’s passing with care, compassion, and professionalism. I truly appreciate everything they did for our family and would highly recommend Aikens Funeral Home to anyone.
Response from owner
February 6, 2026
Louise Couzens
This was my first experience in planning a service for a love one my Aunt Corine. God is good, He placed Eugenia and others to help make this process easier. Eugenia and Andrew what an awesome team, they went above and beyond to make this process during the time while my heart was breaking and my understanding process wasn't clear. They explain everything in detail. Thank you for your heart of service. I would definitely recommend Aikens.
Response from owner
December 14, 2025
Willie Mae Jones
Losing a loved one is never easy, but Mrs. LaCheryl Aikens-Guzman and the staff at the Aikens Funeral Home made this experience effortless. From the initial contact, to the last minutes at the grave site, they were cognizant of our family, our feelings, and were consistently compassionate, to having the obituary posted online and in the newspaper all combined to make this process uncomplicated. I can't thank Joseph (Joe) Evans and the entire Aikens Funeral Home staff enough for going above and beyond. Their kindness and attention to detail were a huge comfort and they made sure everything was perfect for my husband service. We are grateful to Aikens Funeral Home staff and would highly recommend them.
Response from owner
February 6, 2026
Lesley Miller III
Aikens Funeral Home provided exceptional compassion and professionalism during a very difficult time. Their staff handled every detail with care and made our family feel supported from start to finish. The service was beautiful and honored our loved one perfectly. Highly recommended.
Response from owner
February 6, 2026
Angela Gilmore
Everyone was professional, sympathetic, empathetic and warm. During this difficult time for our family, Aikens made us feel supported and at ease.
Response from owner
October 24, 2025
Pamela Smith
Aikens Funeral Home did a phenomenal job with Mom's service. Veronica helped with the initial planning phase. She was very comforting during this most difficult time. Christina helped finalize with last minute details. Everyone was professional and timely.
Response from owner
October 17, 2025
Service Mix
Veronica, Dierdra, and the rest of the staff really made this process easy on me. Their attention to detail and ability to be empathetic and sympathetic throughout so many steps really stood out and made a difference. Also the decor and energy of the place really made me feel like I was in a safe and professional environment. Im happy this was the place that took care of my loved one. I definitely recommend to any one looking for a place with integrity and high standards for their loved ones who have passed on.
Response from owner
October 9, 2025
DEE DEE
Mrs. Dana, Veronica and staff at Aikens have been very pleasant. Thanks for assisting and sending my mom home so beautifully.
Response from owner
October 7, 2025
Mayra Bejarano
I had a great experience with everyone i interacted with. They are very empathetic and kept in contact with me to make sure I was ok.
Response from owner
September 29, 2025
Robin Robert
Aikens funeral director Lauren Towris handled our most difficult life event with professionalism, compassion and artistry. I couldn’t have managed without her guidance and support. Lori and Aikens are a top tier team that I recommend without reservation.
Response from owner
August 24, 2025
Tanna Life
My experience with Atkins funeral home was very much nice when My Daugther passed away that very polite very nice people. They communicate with me all the way they really made me feel comfortable, even though it was a hard time of me bearing my daughter cremated, my daughter.
Response from owner
February 6, 2026
Vanessa Santiago
To Akiens Funeral Home, We would like to extend our heartfelt thanks for the professional support and eloquent service you provided as we laid our beloved mother to rest on Saturday. From start to finish, everything was exceptionally well-timed and organized. In a moment where life felt heavy and grief was overwhelming, your team made the process so much easier for us. Your dedication, compassion, and attention to detail brought comfort during one of the most difficult times in our lives. We are especially grateful for the time and patience you showed, answering every question and addressing every concern—no matter the hour. Your commitment did not go unnoticed, and it meant the world to us. May God bless you all abundantly for the care and kindness you continue to show to families in need. With sincere gratitude, The Small’s family
Response from owner
August 19, 2025
F Austin
I am incredibly grateful for the exceptional care and support provided by Aikens Funeral Home during a very difficult time. Their compassion and professionalism truly made a difference as we honored the lives of my Grandson, Andre D'Mario Johnson, and my sister-in-law, Patricia Ann Jackson. The entire staff went above and beyond to ensure everything was handled with dignity and respect. The dove release ceremony was absolutely beautiful and a moving tribute that touched everyone's hearts. Their top-notch service and genuine kindness made a challenging moment more manageable and memorable. Thank you, Aikens Funeral Home, for your outstanding service and heartfelt compassion. I highly recommend them to anyone in Hillsborough County and surrounding areas that are in need of a loving Funeral Home to handle the demise of their loved ones' funeral services, they are truly the best.
Response from owner
July 15, 2025
Robert Ivery
Very professional and warm and caring in your time of Sorrow
Response from owner
May 16, 2025
C. Fox
During our family’s time of need, Aikens Funeral Home Staff was there every step of the way. They made sure everything was in order for my mother’s services and explained the process throughly. Being from the Tampa area, I had always heard good things about Aikens Funeral Home but had never used their services. I was impressed by the staff’s competency and care for their clients during and after services.
Response from owner
July 1, 2025
luvenia mitchell
This was the hardest thing I’ve ever had to do and Aikens got me through it and laid my daughter to rest so beautifully.thank you all the staff was wonderful and took care of her.
Response from owner
June 10, 2025
Reina Gomez
All I can say is The whole Staff at Aikens Funeral home is Amazing, Kind, sweet , caring & absolutely exceptional. The service I had for my mother was lovely well out together although devastating. But none the less they made me feel like I was family & id absolutely recommend anyone to go to them during their loses in life. THANK YOU AIKENS FAMILY!
Response from owner
May 31, 2025
Wilda Vializ
This place and staff were truly a blessing to me and my family. Compassionate and really care about what you're going through. I recommend this funeral home 100%
Response from owner
May 27, 2025
Johnnie Collins
Aikens Funeral Home is the best and most caring funeral home in the bay area. They were there from start to finish when we had to prepare my sister's funeral which made life less stressful for the family. Thank you Veronica and the rest of the staff there at Aikens.
Response from owner
May 16, 2025
Gail Hills
This is a first class funeral home with first class services. Everyone was extremely friendly and helpful. You can’t go wrong with utilizing their services.
Response from owner
May 16, 2025
Keshia Ravnell
I love the service Aikens provide to me and my family with the passing of my mom. Bri was very helpful, and kind. She provided us with all our needs and wants. I would recommend Aikens to anyone when it's time to lay they love ones to rest.
Response from owner
May 8, 2025
Lorrie Williams
I would like to send my greatest regards and thanks to Aikens Funeral Home in Tampa FL. From the first experience to the last detail, they were very accommodating to our needs and very sympathetic and supportive. It was a very difficult time for our family with my Mother. They were very patient and understanding to our needs. Unfortunately, this wasn’t my first time with the Aikens Family, they also took care of my Grandmother, Son and now my Mother. Thank you for your compassion and heart felt kindness throughout our grieving process in a timely matter. Sincerely Lorrie in Tampa
Response from owner
May 5, 2025
LaTreLL Ghant
My experience at Aikens Funeral Home was caring loving and awesome Thanks so much God Bless
Response from owner
March 31, 2025
Ileana Sardinas
Aikens Funeral has helped our family I the most difficult times with kindness and compassion. The whole staff is sensitive and responsive. I will recommend Aikens to all who need their service.
Response from owner
March 10, 2025
Dr. Kenya J. Jones
The staff at Aikens were warm and friendly, which is exactly what we needed during our time of bereavement.
Response from owner
March 2, 2025
keyshia bailey
The staff is so friendly and so concerned about your needs .. Me and my family only use Aiken funeral home the experience is one of a kind In the way that Treat you makes the process goes so smooth at landing your loved ones to rest. I really appreciate the staff at Aikens in my director Darrell that help with this process. me and my family really appreciate what y'all did for us doing our bereavement. Thanks a lot Kisha Bailey
Response from owner
February 26, 2025
Dr. Butts
My Family was very pleased with the service we received from Aikens Funeral Home. Their representatives were compassionate, and the consummate professionals through the entire experience. They even took time to check on my Family, after the service was over, and they had fulfilled their initial obligation. I would highly recommend the services Aikens Funeral Home to anyone who's lost a loved one.
Response from owner
February 26, 2025
shari huie
This place is absolutely wonderful they took care of my wishes for my husband. They handled him with the utmost care and us with compassion. Paul Donaldson’s Family
Response from owner
February 25, 2025
Marion Mitchell
The funeral home did a wonderful job with my father and his service. The owner was very compassionate while walking me through the process. All the staff were professional and made sure I was comfort throughout. From start to finish, I was very satisfied. They even contacted me after everything was over and my father was laid to rest to check on me. I appreciated it so much!
Response from owner
January 17, 2025
Sweet Sadie
Unfortunately I had to bury my father and this was my first experience managing funeral services for a love one. I stand 10 toes down with AIKENS FUNERAL HOME IN TAMPA FL!! Trenise and the staff was nothing short of compassionate and professional! Very great communicators!!! You’re not rushed nor swayed to purchase anything outside of your budget. They offer help outside of funeral services, they assisted me with items I needed for the repass and I had a personal staff member contacting me throughout the entire process and guiding me day of services. I felt alone due to minimal family help but AIKENS stepped in and filled that emptiness and assured me my father services is in great hands! My dad looked sooooo good y’all! Aikens is the place to assist with sending your love one home in a classy affordable way!
Response from owner
January 9, 2025
Lady “L. Brew” B
Mrs Cheryl Aikens, Joseph Evans and staff, Words cannot adequately express the depth of our gratitude for the exceptional care and support you and your staff provided during our father's (Rev. Ulysses Ford) homegoing service. From start to finish, your compassion, professionalism, consideration, and patience were invaluable to our family. Your dedication to keeping us informed and ensuring all deadlines were met was greatly appreciated. We were particularly touched by your willingness to go above and beyond to accommodate our needs during this difficult time. Thank you again for everything you have done. We are truly grateful for your kindness and professionalism.
Response from owner
December 19, 2024
Phyllis
Yes, 5 STARS for stellar service, from start to finish! Thanks Cheryl and Lorin front line customer service with compassion at a devastating time, Aiken’s met every expectation and delivered top shelf!! Highly recommend Aiken’s funeral home in your time of need! Tiffany Thomas & Rev Phyllis Council
Response from owner
October 20, 2024
wanda coleman
When this first happened. I was wondering who we can find to do the service. I looked on line and had a close friend to help as well. She found another just two blocks from Aikens. I said ok but I wanted to continue to look for myself. I came across Aikens Funeral Home and I said this is the one. The staff was amazing and supplied me wirh different options. They were very helpful and patient with us knowing that we were out of town. Words can't express how much we appreciate the support and kindness. If you want your love one's taken care of. Aikens Funeral Home is the best.
Response from owner
September 7, 2024
Sunni Austin
I would like to give Aiken Funeral Home staff/family a heartfelt thank you, for their warm welcoming, and comforting assistance for my late husband. The ambiance, and cleansiness of AFH will put you at ease, knowing you chose the right professionals to handle your loved one's arrangement. You all were so very poised and professional. I truly felt like family, as you all made things flow seamlessly. The follow up calls to check on our family, from staff were God sent and right on time ! You all are the sweetest, attentive, and patient individuals our family have met in a long time. I highly recommend Aiken Funeral Home when your loved one "waves a heartfelt farewell, as hellos' are being whispered in heaven." May God YOU Bless ALL. Love, The Austin Family
Response from owner
August 16, 2024
Deanna Hunter
Aikens did an amazing job with laying my brother to rest. The staff Were kind, caring, friendly and professional. Everything was perfect. They accommodated us in every way they could. I’m glad I chose Aikens with my love one as people should. There will not be any regrets. Thanks Aikens for going above and beyond for us. We really appreciate it. 💯
Response from owner
February 6, 2026
Celeste Peoples
Aikens Funeral Home is the only Funeral service that my family has used for as long as I can remember and for good reason. LaCheryl and her staff has always been courteous, personable and always professional for the service preparations for their clients and their love ones. Thank you for assisting me in all areas of need for my husband’s service and making sure that I was okay afterwards.
Response from owner
February 6, 2026
Gail Foley
My experience with Aikens Funeral Home was that the people, especially Joseph and Deidra, were kind and courteous. They made my first time experience an easy and understanding process.
Response from owner
February 6, 2026
Samii Jack
The team at Aikens Funeral Home really took care of me and my loved one.
Response from owner
February 6, 2026
dorothy boyd
I have been to Aikens several times to say goodbye to my loved ones and my best friend unfortunately I walked in there again and it was reference to my husband of 27 years. I was devastated. I was alone I was afraid. And I could honestly say all The staff at Aikins funeral home went abundance And beyond to make my husband Celebration Of Life as beautiful as possible We had to jump a lot of hurdles But I can honestly say the staff at Aikins when above and beyond to make A everything perfect for My family and friends and coworkers I will highly recommend them. They were very compassionate With my feelings From the top and bottom of my heart from Ms Dorothy Boyd and the Lorenzi Family. We want to thank you and will Use you again. Very Professional Team Hands Down Perfect One Hundred
Response from owner
February 6, 2026
Callie Edmond
I recently experienced a devastating loss, the loss of my best friend, my confidant, and my husband of 50 years. At a time like this, we must experience things that we really don’t want to, but must. I turned to Aikens Funeral home. I cannot express the services they provide for me at a time of a great loss to my family, the services they provided the care, the empathy the compassion they gave during this time cannot be expressed verbally. I’m so thankful for them. The entire Aikens staff was amazing. Everything they provided was above and beyond, the way they felt for and cared for the family. I felt as they felt our pain, so I would truly encourage anyone that has to experience a time like this. Please consider Aikens Funeral Home for they were above and beyond all that we could have expected. Thank you LaCheryl Aikens-Guzman & Staff.
Response from owner
February 6, 2026
Betty Aikens
During the most challenging time of our lives, LaCheryl and her team helped ease the moment by providing excellence service. She was patient, sensitive, kind, and very respectful of our wishes. We were able to say our final goodbye and send my brother to his resting place without worrying too much about the details. LaCheryl and her team took care of everything. She went up and beyond for our family and Iam truly grateful.
Response from owner
February 6, 2026
Cheryl Gillard
Aikens Funeral home was there for my family in our time of grief. They helped my family step by step to give my husband a beautiful service. Joseph one of the directors was the main person who helped my family and he was amazing. I had to talk with other staff members and overall they were a blessing for my family. My family has found another family “Aikens “ to help us when we are grieving. God bless and keep the Aikens family Funeral Home.
Desiree Jackson
Excellent service, Phenomenal professionalism, Overflowing patience, kindness, compassion, and Always sincere caring hearts.
Response from owner
February 6, 2026
Dianne Branch
The staff at Atkins Funeral Home had a lot of compassion, and sympathy and showed a tremendous amount of care to us and our loved one who passed away. The were very patient and kind to me when I called with many questions.
Response from owner
February 6, 2026
CJ J
I would recommend their services to anyone in need. Not only their prices are very reasonable, but the accommodations and most of all the people who work and manage this funeral home were all amazing, caring and understanding in such a difficult time for anyone. All questions were patiently answered, and they went above and beyond to help us transfer our loved one out of country. Services were provided even when we hadn't asked for, accommodations and chapels are beutiful. But most importantly they treated us with compassion in the moments we needed it the most. Highly recommended.
Response from owner
February 6, 2026
Lori Brisselli
Recently, in January 2024 my aunt passed away in Tampa. My husband & I live in Punta Gorda FL and we needed to find a good caring funeral home. I called Aikens Funeral Home and drove there. Upon meeting Cheryl I knew we had found the right place. She is a wonderful funeral director. I never looked anywhere else. She handled everything w her wonderful staff. Samantha and everyone was kind, caring, respectful, and so supportive & helpful. I can’t say enough how grateful we were to have them take excellent care of my aunt’s entire funeral. She even priced everything reasonably. I highly recommend Aikens. 10 ⭐️
Debra Norton
The entire staff was amazing during this difficult time. I want to thank them from the bottom of my heart for being there for me and my family. Me and my family have already said that when it’s time we will be going to Aikens funeral home.
Response from owner
February 6, 2026
Chacanwha Scott
The staff at Aikens funeral home was great and comforting during the service of my stepfather Darryl Barnes. We even received a comfort text from Deirdre on his first heavenly birthday. I would recommend their service.
Aaron McNeil
One of my mother final request before passing, was for us to utilize Aikens Funeral Home for her final arrangements, and they did not disappoint! Losing a love one is difficult, and hurtful. However, Aikens was able to provide a measure of solace during this time. Accepting the reality of your loved-one's transition, is easier with less hiccups. The staff was extremely professional and attentive to our needs. Aikens was true to their motto, "Where everything matters". If it was important to us, then it was important to them. Their online forms were easy to navigate, and assisted in creating our obituary. I also was pleased at how accommodating they were toward our last minute changes to various items. Certainly, if I am in need of their services again, I will not hesitate to contact them. Aaron and Sybil McNeil
Response from owner
February 6, 2026
Stephanie Torres
The staff was really nice and caring during one of the most difficult times of our lives. Losing my brother was devastating but LaCheryl and her team made sure that everything was comfortable for us. I was able to call them anytime and the process was very smooth. Thank you for caring so much!
carniel walton
The Aikens Funeral Home management and staff were extremely professional, compassionate and supportive throughout the process of my mother’s transitional celebration. The follow-up regarding my welfare was surprising and needed. Thank you for assisting during a most difficult time. I highly recommend their services. Five stars are not enough for the service provided.
Response from owner
February 6, 2026
Dee Merritt Bell
Staff very attentive. Communicated every detail of the process. Asked if there were other needs. Several follow up contacts
Christina Roman
This funeral home went above and beyond helping me and my family organize arrangements while being in New Jersey. They were extremely patient empathetic and kind. They have followed up with me and my family multiple times just to see how we are doing. If you are unsure, go with Aikens. They will take great care of you and your loved one.
Response from owner
February 6, 2026
Lionel “Anthony” Acosta
I highly recommend Aikens Funeral Home in Tampa, Florida. The exceptional service provided by their professional and compassionate team was truly commendable. They were sincere, thorough, caring, and displayed a thoughtful and genuine approach during the recent loss of our beloved mother. Aikens Funeral Home exceeded our expectations in every aspect, making a difficult time a bit more manageable.
Carla Brown
Outstanding customer service and the staff were so kind.
Response from owner
February 6, 2026
Katrina Brady
Aikens Funeral Home did a Wonderful job with laying my Husband to rest. Ms. Sharon Thompson is the absolute best. On the day of my husband's funeral she stayed by my side the entire time, and assured I had everything I needed. The compassion shown to my family and me was just spectacular. Thank you to the entire staff for helping me lay my husband to rest.
Response from owner
February 6, 2026
danny t
STRONGLY recommend this funeral home. They are patient, loving and really show they care for you and your loved one.Thanks Aikens for all you have done for my family and I.
Christine Jackson
I would like to thank Ms. Cheryl & the entire staff of Aikens Funeral Home for their support, caring, compassionate and very professional. All the arrangements for my mom were beautiful. It was a very difficult time in dealing with losing my mom. I love that they called to check on you, to see how you are doing. Aiken Funeral Home deserve more than 5 stars. I will always be going to Aiken Funeral Home, where they treat you like family. Thank again
Response from owner
February 6, 2026
Ernestine Mention
I really love my service that I received from Aikens Funeral Home the entire staff was very helpful and supportive doing my time of grief with loss of my mom. I felt like I had another family's with so much love
Response from owner
February 6, 2026
Trinity Red
The staff was understanding and Shontae specifically walked me through the process with a pleasant demeanor. She also encouraged me. I will never forget the card and support I received at Aikens Funeral Home.
Response from owner
February 6, 2026
Cookie 67
I would like to publicly thank Aikens Funeral Home for they’re service. From start to the finish the service was phenomenal. Ms.Cheryl showed gratitude & generosity as soon as we walked in her office. “Joe” one of the sweetest person I know, he had my mother looking so beautiful!! When he told me he would be dressing her & doing her makeup I almost had doubt, but once I saw her I could do nothing but hug & thank him with tears in my eyes.. They treat you like family & have been reaching out checking on me & my family! I thank you all for everything!
Alison Anderson
My family and extended family have used the services of Aikens Funeral Home for years. I am thankful and appreciative to LaCheryl and all her staff. They facilitated processes and services with perfect care and concern for my late mother. Thank you for helping me and my family navigate a difficult time with ease and comfort.
Thomasina Scott
Caring....approachable....followup before and after care. The staff does an amazing job with returning call and active listening to you speak about your loved one.
Response from owner
February 6, 2026
King Mitchell
My father passed away on April 24, 2023 and although we expected it, you never can prepare your heart for what's to come. Everyone that was involved in the handling of our loved one and the preparation of the service was professional, sincere, kind and most of all understanding. No question or questions went unanswered. The service was beautiful and my dad was given a home going celebration to remember. On behalf of myself and the entire Bryant family, I would like to thank the staff of Aikens Funeral Home for a job well done.
Denise Jenkins
From our first initial call, to our final farewell, our loved ones were treated with great care and respect. The experience Aikens provided our family will never be forgotten, and we will always call on them for the support we need in the difficult times of saying farewell to our loved ones. A special thank you to all of the staff at Aikens Funeral home, you assisted in every step of this journey for our family, and we are grateful. The Jenkins family.
Cynthia Mann
My Brother's Services were outstanding!! The Fliwers were absolutely Beautiful!! The Staff was kind, professional and sympathetic.
Vicki Hopps
Aikens Funeral Home is not just a business, there are a family oriented business that shows great compassion in your times of need and bereavement. As for my family and anyone that ask Aikens is the top of the line and it shows in thier work and the way they treat you. I will go no where else but Aikens Funeral Home, where they treat you like family!
Tezland
Large chapel, very friendly staff.
D W
My husband recently passed and Ms. Cheryl and Ms. Jazmine were so helpful and patient with me doing this hard time in my life. All of the staff are very professional, the services were well worth it. Thank you again for all your help.
Kenisha Faison
On behalf of all of my family, we cant express how much aikens means to us. From the very beginning Ms. Cheryl was compassionate and caring throughout the entire process of my father, Kenneth S. Faison’s homegoing celebration. The entire staff embraced us as family and comforted us in our time of grief. Ms. Sharon Thomas was extraordinary in caring for us and treated us as if she’d always been family. Thank you everyone for the beautiful service and care they provided to not only for my dad, but for all of us.
Richard Morales
What I’ve learned is that in the most difficult times, the person or people that you’ve never met before will be the ones that help you the most. That was a lesson that I learned by just picking up the phone and Mrs.Cheryl was on the other line. Mrs.Cheryl is the owner of Aikens Funeral Home located in Tampa Florida. My father, William F Morales passed away. It had been years since I’ve seen or heard of my father. My father was living in Tampa. Unfortunately, my father passed. I am not from Tampa Florida. So going through this process was very difficult because I had no family to turn to. But the night that I made the phone call to Mrs.Cheryl I felt a sense of ease and peace. When I made arrangements I met Mr. Jones who is absolutely fantastic walking me through the process and making the arrangements for my father absolutely with Respect and with Grace. I pray that I never have to go through this again, but in life, there are no guarantees. Except the people from Mrs.Cheryl to Mr.Jones and the Aikens Funeral Home Family will be there for you in the most difficult time that anyone has to go through. I am truly blessed and fortunate to have made that phone call to the Aikens Funeral Home. I truly appreciate all you have done for me and my Family. God Bless.
J C
Aikens not only took care of our loved one, but also our entire grieving family. They were the light that helped guide us through these very dark times. They were compassionate, caring, professional, & respectful. Once they were involved, we were in good hands and less cripplingly burdened. Even weeks after the funeral & cremation, they were very giving of their time, advice, and assistance with government agency follow ups. LaCheryl and the entire staff are amazing, special, & wonderful people. Thank you for treating us like family. Your kindness is forever a loving memory.
Ronald Eastman
Very professional and helpful from long distance. Caring and compassionate when it mattered. Helped with some challenging logistics that really helped me.
Nicole Petty
The owner and staff are kind, friendly and knowledgeable. They took care of my loved one with extreme care and professionalism. I’m grateful to LaCheryl and her staff. Thank you very much for your services during a difficult time for my family. Warm regards, Nicole
chanda bacon
My experience at Aikens Funeral Home was very pleasant. The entire staff is so caring and compassionate. The atmosphere is pleasant, and every one is right there to help you every step of the way. Just to name a few, La Cheryl was always there, and took her time in helping me with the arrangements, she is very easy to talk to, and very understanding, and her staff under her are the same. Hylarie so sweet and very helpful, losing a family member is not easy to process , but Hylarie made it so easy for me. I wanted to make changes on the program, and she made it so easy for me. She is so very understanding. I really appreciate it. Deirdre made sure that after everything was done, could they be any further with assistance. Making sure that I was okay and processing it day by day with phone calls and texts. All done with a very pleasant voice. Tom a very caring person, and he did not miss a beat, making sure that everything is done decently and in order. I remember he told me whatever I needed done he will make it happen, and it was done. Joe very quiet and pleasant person, I would say that he has a quiet spirit. So caring and understanding, you can count on him to assist you. The overall staff is amazing, so professional at what they do, very professional in their dress code. I was well pleased.
Shamika Brown-Upshaw
So where do I start…from the very very beginning when Aikens received my dad from hospice, I knew we were in good hands! The driver prayed with me right in the room before departing with him and gave me some very comforting words. The rest of the process was just as peaceful and comforting as I worked with Alexis, Cynthia, Tom, and Deirdre to bring all the details together in such a short time of 5 days! Obituary, Death Certificate, Program, Memorial Video, Music, Flowers, Clothing, Limos, etc…a lot has to get done in short order and the team works diligently to make sure it does. The day of the funeral services, 10/15, was EVERYTHING for me! I got to see all the details we discussed and plan come together as close to flawless as you can get and all I had to do was show up and share a Reflection of my Dad. EVERYTHING was beautiful and done in excellence. Family and Friends all said the service was beautiful, uplifting/not sad and that our dad looked amazingly like himself. All wins! And their service doesn’t stop there. They have checked in on us after the services - still comforting still fostering healing! During a time of loss…this is the level of professionalism and service that you need in order to stay emotionally sane and heal. I am forever grateful for working with Cheryl and her team at Aikens. Thank you all again and stay blessed! ❤️
mary ann sherman
The Staff at Aiken's Funeral Home was very Professional compassionate . They made the process of planning my Husband services much easier an they stood by me. La Cheryl Treated me like Family !!! Royalty Her Whole staff is excellent very Professional I wish I can give Aiken's 100 stars. My Stress level was low because all my needs were met. I am very grateful for the Professional an superior service!! 42 years in business speaks Excellent ! Thank you again La Cheryl an your staff for excellent services Mrs. Mary Ann Lee
Guinell Moreland
My family and I would like to thank LaCheryl and the Aikens staff for their support, patient and understanding It was a very difficult time for me. They made the process of planning our mother's service so much easier. They did an awesome job dressing our mom she look lovely
Dr. Krystal Pree Hepburn
The Staff treated us like family! They really took the time to listen to our concerns and desires. Everything was so wonderful and professional. Should I have need in the future, I would definitely utilize them again and recommend them to everyone!
Ceci Pearson
LaCheryl and the rest of the Aikens family/team was such a blessing to our family during our time of need. We are so appreciative of the fine details that were taken regarding our sister and her homegoing service.. ❤
Chjame Jones
My family and I would like to extend our sincere thanks to LaCheryl and the Aikens staff. From the very start, we were supported through this difficult process with patience. All of our questions and concerns were addressed. My grandmother looked beautiful, and we were especially pleased with their outreach to us after the services. Many thanks to Aikens.
S D Jones
On behalf of our entire family, we thank LaCheryl and everyone at Aikens Funeral Home for their caring and professional etiquette in handling the services and burial for our mother. It was a difficult situation for us to deal with her loss. I am amazed at your patience with us as we sometimes stumbled along, seemingly in a fog. You and your staff did an imitable job working with us through this tough time. We appreciate your kind and thoughtful service.
Sheryl Smalls
The staff is very compassionate, caring and attentive, as well as patient and understanding.
Lourdes Vega
Aikens Funeral Home exceeded our expectations. I came in from out of the state to help my cousin with funeral arrangements and found them on Google. Working with a modest budget they were able to accommodate us in a timely manner. They went above and beyond, everyone was kind, caring and professional. Mr Thomas Jones and staff, thank you all for making this difficult process easy.
Betty Melton
This was definitely an excellent choice. Ms Aikens-Guzman and her staff made sure every necessary process was handled and showed empathy and kindness during and after the service. Everything was beautiful. I would highly recommend them.
Jeffrie Miller
I have been acquainted with Aikens funeral home for a number of years, being a part of the Ballard/Miller family we have entrusted several family members to the care of Aikens. My in-laws Jack & Fannie Miller, brother in-law Jack Miller, My Mother Minnie Ballard, brother Carl "Hawk" Ballard and most recent February 2020 my Uncle Joe Ballard who was a military veteran. The staff was awesome! Handled everything with the VA (which was overwhelming), kept me informed, was always accommodating of my frequent changes. Their wealth of experience took care of the smallest of details, which I had overlooked. We will continue to use them in the future for our family needs as they arise.
Amelia Kangal
Our family used Aikens Funeral Home for the burial of our loved one, the staff at Aikens worked very had to help us through this difficult time, they walked us through the process step by step and explained to us all the different services they provided. Our loved one looked so handsome in the casket, the care, professionalism and personable job they did was amazing. Thanks to the team at Aikens Funeral Service, we will be recommending them to all our family and friends.
HP Lawrence
Akins funeral Home treated us with dignity and respect. It was like family during this tough time. I recommend them for all your funeral services.
Ricky Martin
Service that goes beyond Excellent, to Caring and Compassionate I've always received from Aekins Funeral Home. Cheryl is the best!